I use Syncro at work to track clients and their computer and IT assets, run scripts, take payments, and track shop sales. I appreciate how it streamlines the business process and has everything we need in one place, from tracking customers to inventory management and software integrations. I like the scripting modules in the asset management section, which allow me to remediate issues and run diagnostics on one or multiple computers to quickly diagnose or solve customer problems. It reduces the workload by enabling me to schedule or immediately run a script, fixing issues without disrupting the customer's workflow. Additionally, we use Syncro with their bundled remote software, Splashtop, as well as purchasing Bitdefender licenses through their platform, and have begun using their Microsoft 365 integration for user management.

I find Syncro's GUI and user experience to be excellent. It's very fast and I never have issues, making it very reliable. I also appreciate how easy it is to integrate with other systems. The overall system is great and I absolutely love the pricing model. It's incredibly easy to use with not a large learning curve to figure out how it works. The background tools for remote administration are great, and we love that the pricing model means we don't get charged for every endpoint, making things easier to administer and keeping our customers happy. The initial setup of Syncro was extremely easy.

It has good asset integrations, and it also provides remote access to those assets during support calls.