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Salesforce

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97,107 reviews
  • 33 profiles
  • 172 categories
Average star rating
4.5
#1 in 209 categories
Grid® leader
Serving customers since
1999
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Slack

39,258 reviews

Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams.

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Agentforce Sales (formerly Salesforce Sales Cloud)

25,871 reviews

Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

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Agentforce Service (formerly Salesforce Service Cloud)

7,358 reviews

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

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Agentforce Marketing (formerly Salesforce Marketing Cloud)

4,629 reviews

Salesforce Email Studio email marketing tool (formerly ExactTarget) is a targeted email marketing provider for Fortune 500 and Small Businesses alike.

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Salesforce Headless 360 Platform (formerly Salesforce Platform)

3,994 reviews

Platform as a Service (PaaS) eliminates the expense and complexity of evaluating, buying, configuring, and managing all the hardware and software needed for custom-built applications.

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Tableau

3,785 reviews

Turn data into action at scale with human and agent collaboration. AND Scale data-driven insights with complete operational confidence. AND Deploy visual, self-service analytics with unmatched control and flexibility.

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Salesforce Spiff

3,068 reviews

Let us save you from hours spent every month in finicky spreadsheets. Improve quality and provide your reps with personalized, real-time commission portals. Along the way we'll work together to boost sales by up to 10%.

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Qualified

1,540 reviews

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more.

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Agentforce Revenue Management (formerly Salesforce Revenue Cloud)

1,502 reviews

Salesforce CPQ automates quoting, contracting, and the ordering processes. The solution improves sales productivity and helps you close more deals without ever leaving Salesforce. Fully native on the Salesforce platform, Salesforce CPQ delivers next-generation CPQ which is 5-10x easier to implement than legacy CPQ applications.

Profile Name

Star Rating

66974
24445
4256
875
557

Salesforce Reviews

Review Filters
Profile Name
Star Rating
66974
24445
4256
875
557
Verified User in Marketing and Advertising
GM
Verified User in Marketing and Advertising
08/05/2026
Validated Reviewer
Review source: Thank You page

Really Easy to Use for Case-Specific Channels

IS REALLY ESASY TO USE AND IT ALSO ALLOWS TO KEEP CHANNELS WITH THOSE DIRECTLY INVOLVE IN A SPECIFIC CASE
Verified User in Retail
AR
Verified User in Retail
08/05/2026
Validated Reviewer
Verified Current User
Review source: Organic

Slack Account Management ruining overall experience

Tool itself is fine but most of the capabilities touted by Slack go unused by most end users; thus you're over paying for the functionality to go unused. But overall the tool is OK, integrations plenty.
Andrew R.
AR
Andrew R.
Salesforce Consultant
08/05/2026
Validated Reviewer
Verified Current User
Review source: Organic

Declarative automation and real-time reporting that power our nonprofit work

As the Salesforce admin at World Central Kitchen, what I value most is how much I can build declaratively without code. Flow Builder lets me automate our volunteer intake, donation acknowledgments, and field response workflows so the team spends less time on manual data entry and more time getting meals to people. The reporting and dashboard tools are excellent for tracking meals served, active field operations, and donor engagement in real time, which makes it easy to give our leadership and program teams the numbers they need. The Nonprofit Cloud data model and the AppExchange ecosystem also mean I rarely have to reinvent the wheel, and the platform's flexibility lets me tailor page layouts and objects to how our disaster-response programs actually work.

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM