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Salesforce

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97,108 reviews
  • 33 profiles
  • 172 categories
Average star rating
4.5
#1 in 209 categories
Grid® leader
Serving customers since
1999
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Slack

39,258 reviews

Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams.

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Agentforce Sales (formerly Salesforce Sales Cloud)

25,872 reviews

Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

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Agentforce Service (formerly Salesforce Service Cloud)

7,358 reviews

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

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Agentforce Marketing (formerly Salesforce Marketing Cloud)

4,629 reviews

Salesforce Email Studio email marketing tool (formerly ExactTarget) is a targeted email marketing provider for Fortune 500 and Small Businesses alike.

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Salesforce Headless 360 Platform (formerly Salesforce Platform)

3,994 reviews

Platform as a Service (PaaS) eliminates the expense and complexity of evaluating, buying, configuring, and managing all the hardware and software needed for custom-built applications.

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Tableau

3,785 reviews

Turn data into action at scale with human and agent collaboration. AND Scale data-driven insights with complete operational confidence. AND Deploy visual, self-service analytics with unmatched control and flexibility.

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Salesforce Spiff

3,068 reviews

Let us save you from hours spent every month in finicky spreadsheets. Improve quality and provide your reps with personalized, real-time commission portals. Along the way we'll work together to boost sales by up to 10%.

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Qualified

1,540 reviews

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more.

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Agentforce Revenue Management (formerly Salesforce Revenue Cloud)

1,502 reviews

Salesforce CPQ automates quoting, contracting, and the ordering processes. The solution improves sales productivity and helps you close more deals without ever leaving Salesforce. Fully native on the Salesforce platform, Salesforce CPQ delivers next-generation CPQ which is 5-10x easier to implement than legacy CPQ applications.

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Star Rating

66975
24445
4256
875
557

Salesforce Reviews

Review Filters
Profile Name
Star Rating
66975
24445
4256
875
557
Liz H.
LH
Liz H.
Salesforce Administrator and Outdoor Professional
08/06/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

One Central Hub That Keeps Our Whole Team Aligned

It’s great to finally have one place for all of our data, so the entire team can stay on the same page.
Shrutika K.
SK
Shrutika K.
Sales & Marketing Intern | Business Development | Lead Generation | Digital Marketing | Market Research | CRM | Social Media Marketing | Customer Engagement
08/06/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Clean, Easy Lead Tracking with Smooth Jira & Google Workspace Integration

during my sales and marketing internship, agentforce sales helps me to understand how marketing activities turn into real sales opportunities, i used it to manage leads, update customer records, and check the progress of opportunities after campaigns, having all customer records, and check the progress of opportunities after campaigns, having all customer information in one place made it easier to support both the marketing and sales teams without switching between different tools. i can quickly see where a lead came from , what emails or calls have already happened and what the next step should be, it helps me to stay organized and makes collaboration with the sales team much smoother, i regularly used agentforce sales for managing marketing leads updating customer information , tracking opportunity progress, following up on campaign responses, creating simple sales reports, coordinating with sales reports coordinating with sales reports, monitoring lead conversion. the interface is clean and easy to navigate, search filters and dashboards make it simple to find customer record and track daily activities, i was able to learn the platform quickly. its integration with jira and Google workspace works well
Mayara C.
MC
Mayara C.
Account Manager | Ad Operations | MBA Marketing
08/05/2026
Validated Reviewer
Verified Current User
Review source: Thank You page

Fast, Organized Team Communication with Powerful Channels and Integrations

Slack makes team communication fast and organized. I especially like the channel structure, search functionality, and integrations, which help me stay on top of projects and collaborate efficiently.

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM