Salesforce

97,035 reviews

33 profiles
172 categories

Average star rating

4.5

#1 in 209 categories

Grid® leader

Serving customers since

1999

A/B Testing

Academic Advising

Admissions and Enrollment Management

Agentic Analytics

AI Agent Builders

AI Agent Integration Tools Platforms

AI Agents For Business Operations

AI Assistants for Financial Services

AI Customer Support Agents

AI Gateways

AI IT Agents

AI Marketing Agents

AI Note-Taking Software

AI Orchestration

AI Sales Assistant

AI SDRs

Alumni Management

Analytics Platforms

API Development

API Documentation Management

API Generation

API Management

API Marketplace

API Platforms

Application Development Platforms

Attribution

Audience Intelligence Platforms

Audio Conferencing

AWS Marketplace

Billing

Bot Platforms

Business Automation Platforms (BAPs)

Business Instant Messaging

Business Scheduling

Buyer Intent Data Providers

Carbon Accounting

Channel Incentives Management (CIM)

Chatbots

Citizen Engagement

Citizen Request Software

Clinical Trial Management Systems

Cloud Migration

Cloud Platform as a Service (PaaS)

Complaint Management

Configuration Management

Consent Management Platform (CMP)

Contact Center

Contact Center Knowledge Base

Contact Center Quality Assurance

Contact Center Workforce

Contract Analytics

Contract Lifecycle Management (CLM)

Contract Management

Conversation Intelligence

Conversational Interface Agents

Conversational Marketing

Conversational Support

CPQ

CRM

Customer Communications Management

Customer Data Platform (CDP)

Customer Identity and Access Management (CIAM)

Customer Journey Analytics

Customer Journey Mapping

Customer Self-Service

Customer Service Automation

Data Governance

Data Management Platform (DMP)

Data Management Software

Data Masking

Data Preparation

DevOps Platforms

Digital Customer Service Platforms

Digital Process Automation (DPA)

Donor Management

Drag and Drop App Builder

E-Commerce Platforms

E-Merchandising

Electronic Data Interchange (EDI)

Email Tracking

Embedded Business Intelligence

Enterprise Feedback Management

Enterprise Search Software

Enterprise Service Bus (ESB)

Environmental, Social, and Governance (ESG) Reporting

Field Sales

Field Service Management

Financial Services CRM

FinancialForce Consulting

Fundraising

Government Procurement

Grant Management

Help Desk

Human Services

Identity and Access Management (IAM)

Identity Resolution

Insurance Analytics

Integrated Revenue and Customer Management (IRCM) for CSPs

Intelligent Document Processing (IDP)

Interactive Patient Care Systems (IPC)

iPaaS

Knowledge Base

Landing Page Builders

Lead Capture

Lead Scoring

Live Chat

Location Intelligence

Low-Code Development Platforms

Loyalty Management

Marketing Analytics

Marketing Automation

Master Data Management (MDM)

Message Queue (MQ)

Mobile Backend-as-a-Service (mBaaS)

Mobile E-Commerce

Mobile Marketing

No-Code Development Platforms

Nonprofit CRM

Omnichannel Commerce

Online Appointment Scheduling

Order Management

Outbound Call Tracking

Partner Ecosystem Platforms

Partner Relationship Management (PRM)

Patient Engagement

Patient Relationship Management (PRM)

Personalization

Personalization Engines

Pharma and Biotech

Predictive Analytics

Pricing

Privileged Access Management (PAM)

Process Orchestration

Project Collaboration

Public Financial Management (PFM) System

Push Notification

Q&A Platforms

Quote-to-Cash

Revenue AI Platforms

Revenue Management

Revenue Operations & Intelligence (RO&I)

SaaS Backup

Sales Analytics

Sales Coaching

Sales Compensation

Sales Enablement

Sales Engagement

Sales Intelligence

Sales Performance Management

Sales Planning

Salesforce AppExchange Apps

Salesforce Consulting Services

School Management

Semantic Layer Tools

Service Desk

Shopping Cart

SMS Marketing

Social Customer Service

Software Testing

Subscription Analytics

Subscription Billing

Subscription Management

Subscription Revenue Management

Sustainability Management

Tax & Revenue Collection

Technical Skills Development

Unified Workspaces

Utilities’ Customer Information System (CIS)

Volunteer Management

Work Management

Workflow Management

Workplace Innovation Platforms

Salesforce Reviews

Brad G.

Customer Experience Specialist at MWG

07/29/2026

Validated Reviewer

Review source: Organic

Incentivized Review

Salesforce is the Best!

|Salesforce Headless 360 Platform (formerly Salesforce Platform)

Still the same awesome and robust SF, just with a new name.

Evan A.

Tableau Manager | Trusted Data Advisor | Experienced BI Specialist

07/29/2026

Validated Reviewer

Verified Current User

Review source: G2 invite on behalf of seller

Incentivized Review

I love data!

|Tableau

Ease of use and community of help and learning.

Verified User in Higher Education

07/29/2026

Validated Reviewer

Verified Current User

Review source: G2 invite

Incentivized Review

Efficient Note Keeping

|Salesforce Headless 360 Platform (formerly Salesforce Platform)

Great reporting tool for customer interaction data and other data.

Contact

Phone:

+1 (800) 667-6389

HQ Location:

San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded

1999

Ownership

NYSE:CRM

Website

Salesforce

Featured Products

All Products & Services

Profile Name

Star Rating

Salesforce Reviews

Brad G.

Salesforce is the Best!

Evan A.

I love data!

Verified User in Higher Education

Efficient Note Keeping

About

Contact

Social

What is Salesforce?

Details