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Salesforce

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97,126 reviews
  • 33 profiles
  • 172 categories
Average star rating
4.5
#1 in 209 categories
Grid® leader
Serving customers since
1999
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Agentforce Financial Services (formerly Salesforce Financial Services Cloud)

227 reviews

Salesforce Financial Services Cloud provides integrated sales, service and marketing solutions that break down silos and help create a cohesive, personalized customer experience across all departments, and through all channels of communication.

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Salesforce Heroku

148 reviews

Heroku is a open language cloud application platform and supports Ruby, Java, Python, Clojure, Scala, Node.js. and custom language buildpacks.

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Salesforce Order Management

121 reviews

Salesforce Order Management software delivers the buy, service, and fulfill anywhere shopping experience with real-time inventory visibility, order lifecycle management, and more.

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Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

87 reviews

Salesforce.org Nonprofit Cloud is the only complete platform for nonprofits to gain a 360-view of your organization. The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact.

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MuleSoft Automation

49 reviews

Enrich your 360-degree customer view by empowering business teams with a no-code solution — embedded in MuleSoft or Salesforce — for quickly unlocking data, connecting apps, and automating integration workflows to boost productivity.

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Agentforce Education (formerly Salesforce Education Cloud)

42 reviews

Built on the world’s #1 CRM, Education Cloud empowers institutions to find, engage, retain, and support learners throughout their lifetime - all on one, integrated platform.

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Agentforce Health (formerly Salesforce Health Cloud)

37 reviews

Salesforce Health Cloud helps to put patients at the heart of every decision by providing a connected experience across every touchpoint from acquisition through care coordination.

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Agentforce Communications (formerly Salesforce Communications Cloud)

27 reviews

Omni-Channel Sales, Customer Order Management and Service in the Cloud

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Salesforce Government Cloud

19 reviews

Redefine how mission and technology intersect.

Profile Name

Star Rating

66992
24446
4256
875
557

Salesforce Reviews

Review Filters
Profile Name
Star Rating
66992
24446
4256
875
557
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
08/12/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Powerful Automation and Integrations with SlackBots

I particularly like the automation and integration capabilities—Slack can integrate with tools and APIs, allowing us to build workflows, notifications, and support bots that reduce manual effort and improve response times.
Muhammad Tayyab M.
MM
Muhammad Tayyab M.
Senior Frontend Engineer | SaaS Platforms · Real-Time Systems · RBAC Dashboards
08/12/2026
Validated Reviewer
Verified Current User
Review source: Organic

Fast, Organized Team Messaging with Powerful Integrations and Smart Summaries

The real-time messaging makes team communication fast and easy, cutting down on long email threads. Organizing conversations into channels helps keep discussions relevant and searchable, and integrations with other tools (like Google Drive, Zoom, or project management apps) mean I can stay in one place instead of switching between apps constantly. It also makes it easy to loop in the right people quickly, whether that's a quick DM or tagging someone in a channel. We've also integrated a chatbot that tracks our daily tasks and summarizes what we've worked on over the day or month, which makes it easy to stay on top of progress without digging through old messages.
Verified User in Consumer Services
UC
Verified User in Consumer Services
08/12/2026
Validated Reviewer
Review source: Thank You page

Slack Review 2026

I like the emoticons, and I also like that we can add photos and turn them into emoticons. The interface is nice, friendly, and easy to use as well.

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM