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Salesforce

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97,117 reviews
  • 33 profiles
  • 172 categories
Average star rating
4.5
#1 in 209 categories
Grid® leader
Serving customers since
1999
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Agentforce Financial Services (formerly Salesforce Financial Services Cloud)

227 reviews

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148 reviews

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Salesforce Order Management

121 reviews

Salesforce Order Management software delivers the buy, service, and fulfill anywhere shopping experience with real-time inventory visibility, order lifecycle management, and more.

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Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

87 reviews

Salesforce.org Nonprofit Cloud is the only complete platform for nonprofits to gain a 360-view of your organization. The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact.

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MuleSoft Automation

49 reviews

Enrich your 360-degree customer view by empowering business teams with a no-code solution — embedded in MuleSoft or Salesforce — for quickly unlocking data, connecting apps, and automating integration workflows to boost productivity.

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Agentforce Education (formerly Salesforce Education Cloud)

42 reviews

Built on the world’s #1 CRM, Education Cloud empowers institutions to find, engage, retain, and support learners throughout their lifetime - all on one, integrated platform.

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Agentforce Health (formerly Salesforce Health Cloud)

37 reviews

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Agentforce Communications (formerly Salesforce Communications Cloud)

27 reviews

Omni-Channel Sales, Customer Order Management and Service in the Cloud

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Salesforce Government Cloud

19 reviews

Redefine how mission and technology intersect.

Profile Name

Star Rating

66984
24445
4256
875
557

Salesforce Reviews

Review Filters
Profile Name
Star Rating
66984
24445
4256
875
557
Jeet S.
JS
Jeet S.
08/10/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Boosts Productivity with Efficient Integrations

I find Slack extremely useful for internal communication with my teammates and for tracking my current tasks. It's great for creating or tracking my Jira tickets and using the Slack Bot for reminders on specific channels. I love how Slack automatically links Jira tickets in descriptions, as it saves me a lot of time. The personal time tracking via Slack is a big time-saver for me. I set up shortcuts where I can add an emoji to create Google Tasks, which makes task management seamless. Slack's shortcuts and commands, especially '/jira create,' are incredibly valuable because they help me make Jira tickets directly in Slack without having to switch to another app.
Andrii P.
AP
Andrii P.
2x Salesforce Certified Business Analyst
08/10/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Indispensable for Team Communication

I use Slack primarily for communications with my colleagues, and we even prioritize Slack over email because of its threads feature, which is really helpful for discussing questions. I recently discovered that Slack can be directly connected to Salesforce, allowing access to Salesforce records right from Slack. I also like Slackbot; it's a great feature. The ability to set reminders is another aspect I appreciate. I find Slack's threading particularly valuable because, as far as I know, other messengers don't offer threads the way Slack does.
Verified User
G
Verified User
08/10/2026
Validated Reviewer
Review source: Organic

User-Friendly for Remote Communication, Needs Real-Time Notifications

I find Slack easy to use, which is great for communication. I especially value the screen sharing feature because it lets me see others' screens, which is helpful while working remotely. The initial setup of Slack was very easy, and I really like that aspect.

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM