Podium

Show rating breakdown
2,159 reviews
  • 4 profiles
  • 20 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2014

Profile Name

Star Rating

1659
385
62
12
41

Podium Reviews

Review Filters
Profile Name
Star Rating
1659
385
62
12
41
Guangbo N.
GN
Guangbo N.
Marketing & Strategy SpecliastSmall-Business (50 or fewer emp.)
09/30/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Confusing, Glitchy UI and Frequent Call Drops—FSM Feels Unusable

Being able to manage texts and calls in the same place.
Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
09/29/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great Texting, but the Voice AI Home Services Platform Needs a More Cohesive Flow

The texting and phone features are great! My customers are able to text instead of talking to a live person during or after hours.
Verified User in Utilities
AU
Verified User in Utilities
Small-Business (50 or fewer emp.)
09/29/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Recorded Call Playback Makes Customer Communication Easy

One of my favorite features about podium is the ability to listen back to recorded phone calls to keep a better record of communication with our customers.

About

Contact

HQ Location:
Lehi, UT

Social

What is Podium?

Podium builds the AI Employees that power local businesses. Trusted by 60,000+ businesses across Automotive, Home Services, Aesthetics, and Retail, Podium's AI Employees increase lead conversion by 45% and generate 30% more revenue, without adding headcount.

Details

Year Founded
2014
Website
www.podium.com