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PagerDuty

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972 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.5
Serving customers since
2009

Profile Name

Star Rating

689
250
27
3
3

PagerDuty Reviews

Review Filters
Profile Name
Star Rating
689
250
27
3
3
Rishav K.
RK
Rishav K.
Senior Security Engineer
06/25/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Reliable Alerting, Seamless Integration

I really like PagerDuty's reliable and fast alerting system. Critical incidents reach the right on-call engineer immediately through multiple notification channels, which significantly reduces response times. The flexible escalation policies and easy on-call scheduling make the whole process smooth. I also appreciate its seamless integration with our monitoring and security tools, which enhances our overall efficiency. The mobile app is a great feature, allowing me to acknowledge and manage incidents even when I'm away from my workstation. Overall, PagerDuty makes incident management organized, efficient, and dependable, significantly improving our incident response.
Shubham S.
SS
Shubham S.
Lead Tech Support @LitmusWorld | HELPING HAND | Ex-Byju’s | Youtuber | Digital Creator | Close to 1K followers on Linkdin| JavaScript | C language | NodeJs | Mongo
06/24/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Reliable Alerting and Quick Incident Response

I like PagerDuty's reliable alerting system and easy on-call management, which ensures that critical incidents reach the right person quickly and makes it simple to coordinate responses during outages. I find that these features help us respond to incidents faster by making sure alerts reach the right person immediately. Additionally, the initial setup was fairly straightforward, with creating schedules, configuring alerts, and setting up escalation policies being easy thanks to the available documentation and guidance.
Jagrati .
J
Jagrati .
Functional Consultant - Shell Workday
06/24/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Fast, User-Friendly, and Perfect for Trend Analysis

I like that PagerDuty is easy, quick, and fast, and it's very, very easy to use. I really love the interactive filters, which help me build things and achieve actual results more easily. The initial setup was very easy and friendly, with great instructions, and the user interface is very simple.

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HQ Location:
San Francisco, CA

Social

@pagerduty

What is PagerDuty?

In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.Join us to lead uncharted efforts and reinvent how companies run.

Details

Year Founded
2009
Ownership
NYSE: PD