PagerDuty

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983 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.5
Serving customers since
2009

Profile Name

Star Rating

699
250
28
3
3

PagerDuty Reviews

Review Filters
Profile Name
Star Rating
699
250
28
3
3
Цоогий .
Ц
Цоогий .
Network Security SpecialistSmall-Business (50 or fewer emp.)
09/30/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Reliable alerting system that saves our production environment

PagerDuty has been exceptionally reliable for alerting the right person at the right time. Its integrations with tools like Slack, AWS, and Jira feel seamless and make it easy to fit into our existing workflow.
adithya k.
AK
adithya k.
Senior Network EngineerMid-Market (51-1000 emp.)
09/01/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Streamlined Alert Management with Seamless Integrations

I like the flexible scheduling, rotations, and override rules in PagerDuty that ensure the right person is always notified. I appreciate how it integrates with numerous monitoring tools to suppress noise and group related events. The ChatOps feature is a highlight for me, and Slack enables teams to acknowledge, reassign, and resolve issues via chat commands. Additionally, the deep integration with various tools makes the experience seamless. The initial setup for PagerDuty is generally straightforward, taking about 15 to 30 minutes for basic configuration.
Gowhar S.
GS
Gowhar S.
Network Security EngineerEnterprise (> 1000 emp.)
09/01/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Reliable Incident Management and Alert Response

What I like most about PagerDuty is how it turns alerts into a clear, structured incident response process. Real-time notifications, flexible on-call scheduling, and well-defined escalation policies make it easier to ensure critical issues reach the right person quickly, without unnecessary delays. I also appreciate the integrations with monitoring and collaboration tools, since they let teams manage incidents in one place instead of constantly switching between platforms. Overall, PagerDuty improves visibility and accountability, and it helps teams respond faster when incidents happen.

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HQ Location:
San Francisco, CA

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What is PagerDuty?

In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.Join us to lead uncharted efforts and reinvent how companies run.

Details

Year Founded
2009
Ownership
NYSE: PD