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PagerDuty

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972 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.5
Serving customers since
2009

Profile Name

Star Rating

689
250
27
3
3

PagerDuty Reviews

Review Filters
Profile Name
Star Rating
689
250
27
3
3
Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
07/02/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Reliable incident management tool

PagerDuty makes incident management much more efficient by sending instant alerts to the right team members. I like its reliable notification system, escalation policies, and on-call scheduling, which help ensure critical issues are addressed quickly. The integration with monitoring tools and collaboration platforms is smooth, and the mobile app allows me to respond to incidents even when I’m away from my desk. Overall, it helps reduce downtime and improves operational efficiency.
Sankalp M.
SM
Sankalp M.
Views Are Personal • IRCA & CQI ISO 27001:2022 LA • PCI ASV • LPT • CPENT • eWPTXv2 • eCPPTv2 • BSCP • CASA • CRTA • CAP • CBP • C3SA • HTB (Offshore, Dante) • IT Risk Management
07/02/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Reliable Alerts, Seamless Integrations

I use PagerDuty to manage incidents and on-call alerts for our team. I like how reliable the alerting system is; notifications are fast, ensuring the right person gets notified immediately, which reduces response time and helps us resolve incidents quickly. The on-call scheduling is easy to set up and manage, making it clear who is responsible at any given moment and avoiding confusion. PagerDuty works well with tools like Slack and Jira, which makes the incident response process much smoother. These integrations save us time since we don't have to switch between different applications. Alerts are shared in Slack, so the team can start discussions immediately, and if an issue needs tracking, we can create or update a Jira ticket, keeping all communication and tracking in one place. Overall, PagerDuty fits well with the tools our team already uses, adding significant value to our workflow.
Kamal R.
KR
Kamal R.
Infrastructure Release Manager | 10+ years experience | Cloud Management | CI/CD Strategies | Incident Response | DevOps Automation | Site Reliability Engineering
07/01/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Cross-Team Engagements Made Easy

I use PagerDuty in my day-to-day incident handling work. I appreciate how it brings cross-team engagements without any direct contact with the stakeholders of an incident. The monthly or weekly metrics on the number of incidents are great, and I find the initial setup to be easy.

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HQ Location:
San Francisco, CA

Social

@pagerduty

What is PagerDuty?

In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.Join us to lead uncharted efforts and reinvent how companies run.

Details

Year Founded
2009
Ownership
NYSE: PD