PagerDuty

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983 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.5
Serving customers since
2009

Profile Name

Star Rating

699
250
28
3
3

PagerDuty Reviews

Review Filters
Profile Name
Star Rating
699
250
28
3
3
Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
10/02/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Exceptional Real-Time Alerts and Escalation Workflows, with Strong Integrations

PagerDuty is exceptional at real-time alert aggregation and automated incident escalation workflows. The mobile app makes acknowledging, reassigning, and resolving critical system incidents on the go effortless. Its robust integration ecosystem with monitoring tools like Datadog, CloudWatch, and Slack ensures that on-call engineers are notified immediately, significantly reducing Mean Time to Resolution (MTTR) during major outages.
Verified User in Computer Software
IC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
10/01/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Pager Duty Support Is Rewarding, but the Off-Hours Toll Is Tough

Assisting the team if there is any unforeseen situation occurred and resolve the issue in limited timeframe that too in off hours is a commendable job. This challenge i like most in my duty
Bhavin C.
BC
Bhavin C.
IT Support EngineerSmall-Business (50 or fewer emp.)
10/01/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Reliable Real-Time Alerts with Strong Integrations and Smart Escalations

Reliable realtime notifications and automated escalation policies and extensive connections with monitoring devops and collaboration tools centralised

About

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HQ Location:
San Francisco, CA

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What is PagerDuty?

In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.Join us to lead uncharted efforts and reinvent how companies run.

Details

Year Founded
2009
Ownership
NYSE: PD