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PagerDuty

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972 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.5
Serving customers since
2009

Profile Name

Star Rating

689
250
27
3
3

PagerDuty Reviews

Review Filters
Profile Name
Star Rating
689
250
27
3
3
Sankalp M.
SM
Sankalp M.
Views Are Personal • IRCA & CQI ISO 27001:2022 LA • PCI ASV • LPT • CPENT • eWPTXv2 • eCPPTv2 • BSCP • CASA • CRTA • CAP • CBP • C3SA • HTB (Offshore, Dante) • IT Risk Management
07/02/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Reliable Alerts, Seamless Integrations

I use PagerDuty to manage incidents and on-call alerts for our team. I like how reliable the alerting system is; notifications are fast, ensuring the right person gets notified immediately, which reduces response time and helps us resolve incidents quickly. The on-call scheduling is easy to set up and manage, making it clear who is responsible at any given moment and avoiding confusion. PagerDuty works well with tools like Slack and Jira, which makes the incident response process much smoother. These integrations save us time since we don't have to switch between different applications. Alerts are shared in Slack, so the team can start discussions immediately, and if an issue needs tracking, we can create or update a Jira ticket, keeping all communication and tracking in one place. Overall, PagerDuty fits well with the tools our team already uses, adding significant value to our workflow.
Kamal R.
KR
Kamal R.
Infrastructure Release Manager | 10+ years experience | Cloud Management | CI/CD Strategies | Incident Response | DevOps Automation | Site Reliability Engineering
07/01/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Cross-Team Engagements Made Easy

I use PagerDuty in my day-to-day incident handling work. I appreciate how it brings cross-team engagements without any direct contact with the stakeholders of an incident. The monthly or weekly metrics on the number of incidents are great, and I find the initial setup to be easy.
Nirmal D.
ND
Nirmal D.
Pharmaceutical IT Systems | Infrastructure & Cybersecurity | CSV, LIMS, QAMS, DMS | Data Integrity & Regulatory Compliance | Digital Transformation
06/27/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Streamlined Incident Management, Powerful Alerts

I like PagerDuty's reliable alerting and escalation capabilities. Notifications are delivered quickly through multiple channels, which ensures critical incidents are addressed without delay. The on-call scheduling is easy to manage, and the platform integrates well with monitoring and collaboration tools. This makes incident response more organized and efficient, improving team coordination and reducing the time taken to resolve service issues. It helps us maintain the reliability and availability of business-critical services by centralizing incident notifications, leading to faster response times and reduced downtime. The automation of alert escalations and the ability to integrate with existing monitoring and IT service management solutions brings all incident-related information together in one place, speeding up troubleshooting with less operational overhead.

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HQ Location:
San Francisco, CA

Social

@pagerduty

What is PagerDuty?

In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.Join us to lead uncharted efforts and reinvent how companies run.

Details

Year Founded
2009
Ownership
NYSE: PD