PagerDuty

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983 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.5
Serving customers since
2009

Profile Name

Star Rating

699
250
28
3
3

PagerDuty Reviews

Review Filters
Profile Name
Star Rating
699
250
28
3
3
Kunal M.
KM
Kunal M.
Penetration TesterSmall-Business (50 or fewer emp.)
10/05/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Effortless Setup with Engaging Challenges

I like how all problems are solved with PagerDuty, especially the problem-solving levels, which I find really valuable. I enjoy the coding level and new challenges presented by PagerDuty, finding the challenges very interesting and enjoyable. The initial setup is very easy and easy to understand, which is great for starting quickly. Among the tools I've used, PagerDuty stands out as the best, and I want to work only with PagerDuty.
Atri M.
AM
Atri M.
Technical Support Specialist IIIMid-Market (51-1000 emp.)
10/03/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Reliable Alerting and Clear Incident Escalations That Keep Teams Responsive

What I like best about PagerDuty is how effectively it helps teams stay on top of incidents and respond quickly when something requires attention. The alerting and notification system is reliable, and the ability to clearly organize incidents, priorities, and escalations makes it much easier to manage issues without losing track of important events. I also appreciate the overall user experience. The platform provides good visibility into incidents and helps teams collaborate during critical situations, which can significantly reduce response time and improve operational efficiency.
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
10/02/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Efficient Incident Management with Some Setup Challenges

I like PagerDuty's ability to provide real-time incident alerts and help teams respond quickly and efficiently, improving collaboration and reducing response time. The real-time alerts, on-call scheduling, escalation policies, and incident management features are particularly valuable, as they ensure the right person is notified and reduce response and resolution times. The integration with our existing tools streamlines incident response and improves operational efficiency. The initial setup was straightforward and the user-friendly interface and documentation helped our team get started quickly.

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HQ Location:
San Francisco, CA

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What is PagerDuty?

In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.Join us to lead uncharted efforts and reinvent how companies run.

Details

Year Founded
2009
Ownership
NYSE: PD