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PagerDuty

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972 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.5
Serving customers since
2009

Profile Name

Star Rating

689
250
27
3
3

PagerDuty Reviews

Review Filters
Profile Name
Star Rating
689
250
27
3
3
Or G.
OG
Or G.
07/21/2026
Validated Reviewer
Review source: Organic
Verified User
G
Verified User
07/18/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Essential Tool for Incident Management and Team Coordination

I like PagerDuty's reliable alerting, which ensures that critical issues are escalated to the right team quickly. The on-call schedules are easy to manage, and the fast incident escalation greatly helps reduce response times and improve team coordination. I also appreciate its seamless integration with other tools and how the mobile app makes it easy to respond to incidents from anywhere.
Kushal S.
KS
Kushal S.
Senior Information Technology Associate @ Coforge | L2 Application Support, Incident Management
07/07/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

A Valuable Tool for Production Support and On-Call Management

What I like best about PagerDuty is its ability to quickly notify the right people during incidents and help coordinate responses efficiently. The alerting system is reliable, and the escalation policies ensure that critical issues don't get missed. As someone involved in application support, I find the mobile app especially useful because it allows me to acknowledge and track incidents even when I'm away from my desk. The integration with monitoring and ticketing tools also helps streamline incident management and reduces response times. Also it does provide competetive pricing as per market requirements. It does come with great support where users can get the support on priority, and user interface is so interactable for easy understandings.

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HQ Location:
San Francisco, CA

Social

@pagerduty

What is PagerDuty?

In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.Join us to lead uncharted efforts and reinvent how companies run.

Details

Year Founded
2009
Ownership
NYSE: PD