Product Avatar Image

PagerDuty

Show rating breakdown
972 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.5
Serving customers since
2009

Profile Name

Star Rating

689
250
27
3
3

PagerDuty Reviews

Review Filters
Profile Name
Star Rating
689
250
27
3
3
BF
Benoît F.
05/22/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Versatile, Robust Alerting with Online and Mobile Access

Versatile and robust product, available both online or with a mobile app. Multiple alerting and escalation options available, covering most requirements.
Verified User in Telecommunications
UT
Verified User in Telecommunications
05/22/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Peace of mind for on-call teams, though setup takes time

What really stands out is its unmatched reliability and sophisticated incident orchestration. The platform is incredibly effective at cutting through alert noise with AIOps, so our team is only paged for high-priority, actionable incidents. The on-call scheduling and escalation policies are also very robust, which gives us full confidence that critical issues won’t go unacknowledged.
Verified User in Oil & Energy
UO
Verified User in Oil & Energy
05/22/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

PagerDuty Gets the Right Person Notified Fast

Using PagerDuty actually helped lot during production issues. Before this, alerts was everywhere and many times people miss important things. Now atleast right person gets notified quickly. 1. On-call scheduling is good and easy to track 2. Mobile alerts comes instantly most of time 3. Integrations with monitoring tools saves lot of manual effort 4. Escalation thing is very useful when someone not responding

About

Contact

HQ Location:
San Francisco, CA

Social

@pagerduty

What is PagerDuty?

In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.Join us to lead uncharted efforts and reinvent how companies run.

Details

Year Founded
2009
Ownership
NYSE: PD