I love using Nextiva for communication across my company's branches through a unified phone system. It's really convenient to have a shared menu that maintains one phone system for every location while allowing for individual setups. I appreciate that it's easy to use on both mobile and desktop platforms. The excellent customer support team helped me connect Nextiva to my CRM, which benefits my team because we can contact clients directly from the CRM, update notes, and store recordings all in one place. This integration makes our operations fast, efficient, and easy, saving us both time and money. The initial setup was very easy with excellent support.

I like how clean the platform is. It's very easy to find the necessary information. It was very easy for our agents to make the transition from our old platform to this platform. They were extremely helpful handling all of our questions, setting up all the different segments of the system for us, and making sure that all the agents were where they were supposed to be, with all the queues set up and being ready for all of our questions.

The best thing about Nextiva is the accessibility. It's available on your computer, your phone, and your landline. It provides flexibility to take calls anywhere. If I step out of the office, I can screen calls from my phone to make sure I don't miss anything important.