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Nextiva

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3,650 reviews
  • 4 profiles
  • 8 categories
Average star rating
4.5
#1 in 2 categories
Grid® leader
Serving customers since
2008
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Nextiva Reviews

Review Filters
Profile Name
Star Rating
2711
667
134
48
90
JS
James S.
09/15/2026
Validated Reviewer
Review source: Organic

Phenomenal Customer Service and Great Value VoIP & eFaxing

Nextiva's customer services is phenomenal, with great services like, VoIP and Electronic faxing. Can't beat the price or the quality.
Larry G.
LG
Larry G.
President at Goldline Medical Associates
09/15/2026
Validated Reviewer
Review source: Organic

Flawless Service with Phenomenal Support

I really appreciate how Nextiva is less expensive than other services, and the technology works very well. The support is phenomenal, extraordinarily easy to work with, and very responsive. The equipment also works perfectly, and the service has been flawless. Since switching to Nextiva, I've had zero problems. I find it easy to use and user-friendly, even though the initial setup was a bit challenging, the tech support guided me through it smoothly. I'd recommend Nextiva to anyone who asks.
Terri M.
TM
Terri M.
--
09/15/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

Closing in on 3 years and growing with Nextiva leading our coms. #Hazelwood Strong

We have been using the Nextiva G2 Phone System for over two years, and it continues to be a reliable, high-performing solution for our practice. As our organization has grown, the system has scaled with us seamlessly—we recently added another line with ease, without any disruption to our daily operations. The platform remains incredibly streamlined and efficient, allowing our team to manage communication across multiple channels in a cohesive and organized way. Whether coordinating internally or connecting with patients, the system supports consistent, real-time communication across both in-office and remote environments. One of the most valuable outcomes has been the improvement in continuity of care. With centralized communication, our providers and administrative staff can respond quickly, share information effectively, and ensure patients receive timely follow-up. This has strengthened care coordination and elevated the overall patient experience. Features such as intelligent call routing, voicemail-to-email, and cross-platform accessibility have also enhanced our operational efficiency—reducing administrative burden and allowing our team to stay focused on patient care. After more than two years of use, the Nextiva G2 Phone System has proven to be dependable, scalable, and well-suited for a growing healthcare practice. It continues to support our mission of delivering responsive, high-quality care through strong, connected communication.

About

Contact

HQ Location:
Scottsdale, Arizona

Social

@Nextiva

What is Nextiva?

Nextiva empowers businesses to manage their communications, productivity, and customer relationships on a truly unified platform. Businesses that do not know, understand, and remember their customers will go out of business.

Details

Year Founded
2008
Website
www.nextiva.com