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Nextiva

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3,603 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.5
#1 in 2 categories
Grid® leader
Serving customers since
2008
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2672
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Nextiva Reviews

Review Filters
Profile Name
Star Rating
2672
659
133
49
90
Bethany R. J.
BJ
Bethany R. J.
07/27/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great Customer Service with Quick Issue Resolution

Customer service is great! We haven’t had a lot of need for customer service but whenever we have a hiccup, they’re very quick to respond and resolve our issue.
William K.
WK
William K.
Certified Transportation Broker - ExpOps
07/27/2026
Validated Reviewer
Verified Current User
Review source: Organic

User-Friendly, Intuitive, and Reliable with Great Support

User-friendly, intuitive, reliable and there is a great support team
Christina S.
CS
Christina S.
07/27/2026
Validated Reviewer
Verified Current User
Review source: Organic

All-in-One NCC with Great AI Summaries and Support, but Needs Noise Suppression

I like that when using the NCC everything is housed in one place. The AI summary is great for a quick overview of the call. Performance is overall good. The integrations are a work in progress but good. The onboarding process and support are great. Pricing is average.

About

Contact

HQ Location:
Scottsdale, Arizona

Social

@Nextiva

What is Nextiva?

Nextiva empowers businesses to manage their communications, productivity, and customer relationships on a truly unified platform. Businesses that do not know, understand, and remember their customers will go out of business.

Details

Year Founded
2008
Website
www.nextiva.com