It’s user-friendly for admins, and the workflow for users is easy to navigate. Customers have also provided positive feedback about accessing the office.

We have been using the Nextiva G2 Phone System for over two years, and it continues to be a reliable, high-performing solution for our practice. As our organization has grown, the system has scaled with us seamlessly—we recently added another line with ease, without any disruption to our daily operations. The platform remains incredibly streamlined and efficient, allowing our team to manage communication across multiple channels in a cohesive and organized way. Whether coordinating internally or connecting with patients, the system supports consistent, real-time communication across both in-office and remote environments. One of the most valuable outcomes has been the improvement in continuity of care. With centralized communication, our providers and administrative staff can respond quickly, share information effectively, and ensure patients receive timely follow-up. This has strengthened care coordination and elevated the overall patient experience. Features such as intelligent call routing, voicemail-to-email, and cross-platform accessibility have also enhanced our operational efficiency—reducing administrative burden and allowing our team to stay focused on patient care. After more than two years of use, the Nextiva G2 Phone System has proven to be dependable, scalable, and well-suited for a growing healthcare practice. It continues to support our mission of delivering responsive, high-quality care through strong, connected communication.

Customer service is great! We haven’t had a lot of need for customer service but whenever we have a hiccup, they’re very quick to respond and resolve our issue.