What I've found helpful was the support provided by the team, they were very immediate and took a bulk of the set-up off our hands. They also ensured a smooth transition from our existing programme to the new one. I could not recommend them enough. From start to finish, the ease of creating the programme and being able to understand aspects was down to the team at LoyaltyLion.

Customer support is excellent. The loyalty system works well, and the back office is very user-friendly and easy to navigate.

The integrations (Shopify, Klaviyo, Shopify Flow), API's & SDK developer resources available within Loyalty Lion available mean those wishing to create a truly bespoke loyalty scheme can do so with help from a developer. The analytics suite is solid and the newly-refreshed 'exports' enable me to create bespoke reports with tools such as Claude that are not in the Loyalty Lion native dashboard. Given the impressive uplift in returning customer revenue Loyalty Lion has enabled us to achieve, the pricing is fair. The level of detail you can achieve for email/sms campaigns & flows thanks to the Klaviyo integration enables even small brands to create a really comprehensive suite of automated loyalty comms that feel super personalised and tailored. Support teams are always fast to respond and escalate where needed.