LoyaltyLion

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645 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2012
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Profile Name

Star Rating

483
144
12
2
4

LoyaltyLion Reviews

Review Filters
Profile Name
Star Rating
483
144
12
2
4
Verified User
AN
Small-Business (50 or fewer emp.)
4/5

LoyaltyLion has provided excellent service and support over the past ten years, with quick responses from the account manager and immediate assistance during system issues. The initial setup was smooth due to the extensive help received.

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Georgia C.
GC
Georgia C.
Marketing ExecutiveMid-Market (51-1000 emp.)
11/11/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy to use but very poor customer support once you've signed up

Platform is easy to use and navigate. Onboarding good
Joanna M.
JM
Joanna M.
Senior Global E-Commerce ManagerSmall-Business (50 or fewer emp.)
11/11/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy to Use with Great Support, Though Features Feel Rigid

The platform is easy to use and the customer service is great

About

Contact

HQ Location:
London, GB

Social

We help ecommerce brands on Shopify drive repeat purchases and profitable growth

The #1 loyalty platform on G2 for mid-market brands, LoyaltyLion helps ecommerce brands on Shopify drive repeat purchases by turning loyalty into a differentiated customer experience, not just another discount. With 12+ years of loyalty innovation working with 10,000+ brands, we help Shopify stores move beyond generic loyalty programs. With LoyaltyLion, brands create unique experiences that drive repeat purchases, influence customer behavior, and increase profitability across every channel, location, and market.

Details

Year Founded
2012
Website
loyaltylion.com