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KnowledgeOwl

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133 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
Serving customers since
2015
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KnowledgeOwl Reviews

Review Filters
Profile Name
Star Rating
111
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1
FT
Francois T.
06/26/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy to use, powerful features, loved by our users

The way in which you can re-use content. We have lots of content that surfaces in multiple articles. With KnowledgeOwl, you can update it in one place, and it will update everywhere. It saves a lot of time. Also, it's enabled us to create a central knowledge base, by sharing multiple knowledge bases maintained by various business units to a central one, giving our users a single entry point.
Vanessa D.
VD
Vanessa D.
06/24/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Amazing Customer Service

The service and support from the team if you need assistance is second to none.
CK
Cait K.
06/24/2024
Validated Reviewer
Review source: Seller invite
Incentivized Review

Amazing Customer Service and GREAT Product

Any time I have a question, their support staff go above and beyond to help. In my experience, Knowledge Owl as a company is also transparent and upfront, particularly about pricing changes and open bugs. I really value their communication and transparency. The product is top-notch as well, and very easy to use.

About

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HQ Location:
Broomfield, CO

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What is KnowledgeOwl?

KnowledgeOwl is a knowledge management software platform designed to help businesses create, manage, and share documentation and knowledge bases. The platform offers user-friendly tools for building online help manuals, FAQs, and internal wikis, enabling organizations to streamline information sharing and improve customer support. KnowledgeOwl caters to various industries, providing customizable templates and robust analytics to enhance knowledge accessibility and user engagement. For more information, visit their website at https://www.knowledgeowl.com.

Details

Year Founded
2015