KnowledgeOwl provides complete customization from look and feel to the organization and presentation of article content. Their support staff are readily available and willing to provide guidance and expedient assistance. Not to mention, the service is extremely affordable, considering the ROI it provides our company in onboarding, support, and customer education.

The great flexibility built into Knowledge Owl permits us to customize the style and pages without fighting with an overbearing CMS that rewrites our code. The staff is also *extremely* responsive to any issues we report.

I like that KnowledgeOwl is such an intuitive piece of software, anyone can use it. Despite its simplicity, it's packed with technical features to help you create the knowledge base of your dreams. I have received compliments on the Information Architecture of my site, catherineheathstudios.com, hosted with love by KO. The customer support team is unparalled. I have a strong wish to join the KO support team. If there are any job openings, I hope to apply and be considered as a freelance contractor for their support army :) If you need to implement KO, the team will set up everything for you. They even have designers who will customize your knowledge base. Mine looks a bit simplistic right know, but they have said they can integrate my WordPress site, awaywithwords.co. Honestly, the possibilities are endless. As a former contractor with KnowledgeOwl, I can safely say I would follow Marybeth to hell and back. It's a frightening thought, really.