It is a very intuitive platform that allows you to create quick and efficient knowledge bases.

It is a place to store process docs and information for agents

When we were looking for a knowledge base platform, we wanted the following features: SSO, customize branding options, ability for multimedia, and option to add authors. KnowledgeOwl gave it all. We implemented SSO to continue offering security throughout all of our platforms. We were able to customize the page to our brand standards with logo, colors, fonts, layout, etc. You can upload videos, PDFs, and other multimedia. And we pay a price per author or depending on your subscription type instead of paying for the number of articles published. It gave us all the items we were looking for.