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CallMiner

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245 reviews
  • 2 profiles
  • 6 categories
Average star rating
4.5
Serving customers since
2002

Profile Name

Star Rating

174
65
5
0
1

CallMiner Reviews

Review Filters
Profile Name
Star Rating
174
65
5
0
1
Matěj P.
MP
Matěj P.
Administrátor provozních systémů, Direct pojišťovna, Brno
03/30/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Simple UX with Plenty of Intent Possibilities

Simple UX and lots of possibilities about intents.
Veronika Z.
VZ
Veronika Z.
03/30/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Effective Solution for Automating Common Processes

I appreciate the overall approach and how our company’s requirements are addressed. The training and support are also excellent.
Verified User in Retail
AR
Verified User in Retail
10/29/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Powerful Insights and Excellent Partnership

What I value most about CallMiner Eureka is how it transforms every customer interaction, whether voice or digital, into meaningful insights that can be acted upon. It goes beyond simple transcription or scoring by linking what was said to the underlying reasons and showing how these conversations affect business results.

About

Contact

HQ Location:
Waltham, MA

Social

@CallMiner

What is CallMiner?

CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. CallMiner captures and analyzes 100% of omnichannel customer interactions, delivering deep intelligence to optimize processes, enhance agent performance, and automate workflows and conversations at scale. With advanced AI and industry-leading analytics, CallMiner helps organizations transform customer insights into operational efficiency, cost reductions, and faster, data-driven business decisions. CallMiner is trusted to improve CX for leading brands across technology, media and telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality.

Details

Year Founded
2002
Website
callminer.com