CallMiner
- 2 profiles
- 4 categories
All Products & Services
CallMiner Eureka is an end-to-end CX automation platform, combining AI-powered conversation intelligence with advanced automation and agent augmentation to improve customer experience and reduce operational costs
With customer satisfaction on the line, you want a powerful voicebot picking up the phone. CallMiner OmniAgent voicebots are packed with prime features for elevated CX, easy automation, and cost efficiency. LiveTranslate, low latency, barge-in, proprietary NLP engine, prosody editing, custom synthetic or real voices, and more.
CallMiner Reviews
Verified User in Consumer Services
Organized Information
Verified User in Telecommunications
User Friendly Speech analytics
Verified User in Telecommunications
The CallMiner platform has improved our understanding of the customer experience.
About
What is CallMiner?
CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. CallMiner captures and analyzes 100% of omnichannel customer interactions, delivering deep intelligence to optimize processes, enhance agent performance, and automate workflows and conversations at scale. With advanced AI and industry-leading analytics, CallMiner helps organizations transform customer insights into operational efficiency, cost reductions, and faster, data-driven business decisions. CallMiner is trusted to improve CX for leading brands across technology, media and telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality.
