CallMiner
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CallMiner Eureka is an end-to-end CX automation platform, combining AI-powered conversation intelligence with advanced automation and agent augmentation to improve customer experience and reduce operational costs
With customer satisfaction on the line, you want a powerful voicebot picking up the phone. CallMiner OmniAgent voicebots are packed with prime features for elevated CX, easy automation, and cost efficiency. LiveTranslate, low latency, barge-in, proprietary NLP engine, prosody editing, custom synthetic or real voices, and more.
CallMiner Reviews
Manik S.
Helping UK retailers find the margin hiding in their own data · Director of Growth @AtombitEmpowers Decisions, Enhances Customer Experience
Roman M.
High-Performing Voicebot with Excellent Resolution Rate and CSAT
Jozef C.
Efficient GUI, Needs Better Resource Handling
About
What is CallMiner?
CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. CallMiner captures and analyzes 100% of omnichannel customer interactions, delivering deep intelligence to optimize processes, enhance agent performance, and automate workflows and conversations at scale. With advanced AI and industry-leading analytics, CallMiner helps organizations transform customer insights into operational efficiency, cost reductions, and faster, data-driven business decisions. CallMiner is trusted to improve CX for leading brands across technology, media and telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality.