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Blackbaud

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1,363 reviews
  • 26 profiles
  • 21 categories
Average star rating
3.8
#1 in 5 categories
Grid® leader
Serving customers since
1981

Blackbaud Solutions

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Blackbaud Raiser's Edge NXT

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Create a strong first impression, improve the application process, streamline contracts, and connect tuition billing with Blackbaud’s enrollment management system.

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YourCause from Blackbaud

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CSRconnect is an Employee Engagement Platform for enterprise clients of all sizes, providing a hosted solution for a broad array of corporate community involvement programs and clients are able to manage and report the depth of their social impact and overall employee engagement.

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Blackbaud Enterprise Fundraising CRM

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Blackbaud Altru

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Altru makes it simple! Whether your organization is growing, and ready to take that next step, or established, and looking for strategic solutions for complex issues, Altru arts and cultural nonprofit management software has you covered!

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Star Rating

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522
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52

Blackbaud Reviews

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Profile Name
Star Rating
545
522
183
61
52
Jennifer W.
JW
Jennifer W.
Director, Data and Systems at the Greater Washington Community Foundation
07/28/2026
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review

Raiser’s Edge NXT: An Intuitive, Organized Way to Track Prospects and Progress

Raiser's Edge NXT gives our team an organized and intuitive tool to organize prospects, track progress along the development cycle, and identify opportunities for gifts.
Verified User in Financial Services
AF
Verified User in Financial Services
07/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Accessible, Responsive YourCause Team with Strong CSR Connect & GrantsConnect Functionality

The accessibility and responsiveness of the YourCause team is YourCause's best feature. In addition, I would give solid marks for the overall functionality of both CSR Connect and GrantsConnect.
M. H.
MH
M. H.
Database Manager
07/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

RE NXT Streamlines Data Management, Fundraising Workflows, and Reporting

One of RE NXT’s strongest advantages is its ability to support accurate, efficient data management. The platform streamlines data cleanup by identifying potential constituent matches, supporting duplicate-record resolution, and incorporating National Change of Address (NCOA) functionality directly into the workflow. These capabilities help improve data quality, reduce manual review time, and maintain more reliable constituent records. The Fundraising work center provides a centralized, actionable view for gift officers and fundraisers. By highlighting outstanding actions, open pledges, and portfolio priorities, it helps teams manage follow-up more consistently and focus on high-value donor activity. The inclusion of Prospect Insights in the same area further supports data-informed portfolio growth by helping fundraisers identify and evaluate prospective donors. The dashboard functionality makes performance data more accessible and actionable. Users can quickly review key metrics, drill into underlying records, export results, and create targeted lists for deeper analysis. This supports faster decision-making and enables teams to move from high-level trends to specific constituent or campaign-level insights. RE NXT’s standard reporting tools provide practical access to financial, fundraising, donor, and event data. These reports help teams monitor activity, identify trends, evaluate performance, and generate insights that can inform fundraising strategy, stewardship planning, and operational decisions. The integration between RE NXT and Constant Contact adds operational value by helping keep constituent contact information current and providing visibility into recent email communications. This connection supports better data consistency across systems and gives staff additional context for donor engagement and follow-up.

About

Contact

Phone:
+1.843.216.6200
HQ Location:
Charleston, South Carolina

Social

@blackbaud

What is Blackbaud?

(NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, Blackbaud’s essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and over $100 billion raised, granted or managed through Blackbaud platforms every year, Blackbaud’s solutions are unleashing the potential of the people and organizations who change the world. Blackbaud has been named to Newsweek’s list of America’s Most Responsible Companies, Quartz’s list of Best Companies for Remote Workers, and Forbes’ list of America’s Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries.

Details

Year Founded
1981
Ownership
NASDAQ:BLKB