Introducing G2.ai, the future of software buying.Try now
It's been two months since this profile received a new review
Leave a Review

YourCause from Blackbaud Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

YourCause from Blackbaud Media

YourCause from Blackbaud Demo - Our employee engagement solution for giving, volunteering, groups and more.
Our employee engagement solution for giving, volunteering, groups and more.
YourCause from Blackbaud Demo -  Disaster Relief resources
Robust Disaster Relief resources and functionality empower you to respond to moments that matter with ease and speed.
YourCause from Blackbaud Demo - Organizations available for giving
With over 1.65M organizations available for giving, you and your employees can do good wherever you do business.
YourCause from Blackbaud Demo - Flexible volunteering functionality
Flexible volunteering functionality enables you to promote events of all kinds, including skills-based volunteering.
YourCause from Blackbaud Demo - Personalize the experience
Employees can personalize the experience, including the ability to add their skills to their profile.
YourCause from Blackbaud Demo - Gamification features
Gamification features empower you to rally employee engagement around a cause or common goal.
YourCause from Blackbaud helps companies engage their employees and maximize impact with unparalleled efficiency. Learn more about our integrated and modern solutions built for CSR pros!
Play YourCause from Blackbaud Video
YourCause from Blackbaud helps companies engage their employees and maximize impact with unparalleled efficiency. Learn more about our integrated and modern solutions built for CSR pros!
Hear from Wells Fargo and Accenture on how the YourCause CSRconnect and GrantsConnect platforms enable them to effectively drive employee engagement and charitable impact.
Play YourCause from Blackbaud Video
Hear from Wells Fargo and Accenture on how the YourCause CSRconnect and GrantsConnect platforms enable them to effectively drive employee engagement and charitable impact.
Product Avatar Image

Have you used YourCause from Blackbaud before?

Answer a few questions to help the YourCause from Blackbaud community

YourCause from Blackbaud Reviews (30)

Reviews

YourCause from Blackbaud Reviews (30)

4.1
30 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
KL
Enterprise (> 1000 emp.)
"Ease of use for admins and team members"
What do you like best about YourCause from Blackbaud?

We have been using CSR Connect for several years, and I find it very intuitive for both our team members and administrators. I also appreciate that Your Cause is continually working to improve the platform and enhance the user experience. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

If your user base is international, you may notice that certain markets have fewer charities available. This can be a limitation for those with a global audience. Review collected by and hosted on G2.com.

Betsy S.
BS
Sr. Corporate Relations and Event Specialist
Enterprise (> 1000 emp.)
"the program is very easy to use"
What do you like best about YourCause from Blackbaud?

I like the customazation of the program. The multiple way to track and report Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

I do not like that it is slow at times when using the system. I do not like that when an application is approved the amount requested is show not the amount that is approved Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Enterprise (> 1000 emp.)
"A flexible and reliable tool for managing employee donations and event participation."
What do you like best about YourCause from Blackbaud?

YourCause CSR Connect equips our global team with the flexibility to operate strategically while allowing for regional customization. It streamlines event management and offers simple, effective tools for project leaders and corporate CSR staff. The platform continues to evolve, adding enhanced communication features and improved tools for managing events. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

It's hard to find fault with YourCause CSRConnect, but one area for improvement is the speed of reviewing and reporting payroll deductions. Currently, it can take up to 15 days to accurately report the previous month’s data. Reducing this timeframe to within a week would greatly enhance efficiency and support more timely reporting. Review collected by and hosted on G2.com.

VC
Enterprise (> 1000 emp.)
"Evolving tool to meet our needs"
What do you like best about YourCause from Blackbaud?

The tool is easy for our associates to use. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

There are no enough pre-vetted NGOs outside of the US to support our global associate population and onboarding for non-english speaking orgs is difficult. Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Enterprise (> 1000 emp.)
"Easy for employees, challenging reporting"
What do you like best about YourCause from Blackbaud?

Single sign on login makes it easy for employees to get started, portal is mostly straight forward to use, it does not require verifying volunteer hours Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

Reporting is seriously challenging. Impact Edge is helping, but it's not quite there yet. Pulling a list of employees who have volunteered should be way easier.

Also, the language around "Record Hours" vs "Create an Event' is confusing to some users. I often get events for one-time volunteer participation. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Enterprise (> 1000 emp.)
"Helpful tool to help"
What do you like best about YourCause from Blackbaud?

The platform is extremely user-friendly and makes it easy for us to generate reports that show the impact our associates have made. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

Making sure that NPOs fully complete their profiles and compliance statements in NPOConnect helps us review and approve our matching gifts more quickly and efficiently. Review collected by and hosted on G2.com.

Jacquelyn H.
JH
Purpose & Sustainability Manager
Enterprise (> 1000 emp.)
"YourCause CSR Connect - Game Changer"
What do you like best about YourCause from Blackbaud?

Your Cause CSR Connect has made my work life so much easier. The data insights that I can quickly gather, make intelligent decisions, and present have been very helpful. I also love the platform and how easy it is to use to increase employee engagement. The support we receive from our Client Success Manager is top-notch. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

Navigating on the customer service platform isn't as easy as it could be. I'd much rather send an email than logging on to it another site to report an issue. I will say that you eventually get used to it and it is a much better way to track your instances. Review collected by and hosted on G2.com.

Abhitendu M.
AM
Associate - Annotation
Small-Business (50 or fewer emp.)
"CSR Connect Features"
What do you like best about YourCause from Blackbaud?

It made our life easier, from managing all CSR related things in one place along with the updates from time to time, haven't got chance to contact customer support, never had issues. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

Some reports I have found difficult to run sometimes. But resolves immediately after restart, so it is smooth. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Efficient tool for increasing employee participation in Volunteer activities"
What do you like best about YourCause from Blackbaud?

It converts qualitative data into quantitative by tracking and counting user activities, hence making it easier for management to take their next steps for their CSR initiatives

Also, the customer support is always available whenever needed and gives quick responses to queries.

It also has a well Integrated framework of profit and CSR activities that promote user inclusion without incurring too much additional cost Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

It might be a bit complex to understand at the beginning. Review collected by and hosted on G2.com.

Veeramsetty Keshav K.
VK
New Business Development
Mid-Market (51-1000 emp.)
"A platform for proper employee engagement."
What do you like best about YourCause from Blackbaud?

Improving the employee engagement and eliminating the admin burden. Review collected by and hosted on G2.com.

What do you dislike about YourCause from Blackbaud?

More flexibile way to use and less steps to easy the process Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Perceived Cost

$$$$$
YourCause from Blackbaud Comparisons
Product Avatar Image
Benevity
Compare Now
YourCause from Blackbaud Features
Reporting
Interoperability
Performance
Visualization
Dashboard
Cloud
Mobility
Product Avatar Image
Product Avatar Image
YourCause from Blackbaud