Blackbaud Grantmaking Reviews & Product Details

API connection allows us to enter information in Grant making and then make payments through our Accounts Payable system. Grant making allows for a lot customization and details. It saves documentation well. Review collected by and hosted on G2.com.

Using the system is very difficult for casual users, and we have about 20. It is not intuitive and it is easy to make mistakes. The worst thing is that Grant making allows payments to process without all reviews being completed if the user accidentally approves too early. Customer support is often incorrect when I ask questions. Our CSM is regularly not available. Review collected by and hosted on G2.com.

I like that you can do a lot with your data. You collect lots of information but that means you can pull lots of data out. It can be manipulated to collect data specific to your organization. Review collected by and hosted on G2.com.

It takes a while to master it. It can be a little clunky to new users. Review collected by and hosted on G2.com.

Clean Design, Intuitive features, ease of integration, customer support, Client facing portal for applications and feedback is a massive improvement Review collected by and hosted on G2.com.

Add-ons required to create a bespoke system that suits each client, some clunky movement within the system (too many clicks to get to relevant places like activity log), Reporting functions are less editable, often meaning using other programs such as Excel to design data visualisation Review collected by and hosted on G2.com.

Blackbaud Grantmaking is easy to use for entering grant information. I also appreciate the available customer support. Review collected by and hosted on G2.com.

Creating forms is something I dislike about Blackbaud Grantmaking. I have limited experience with this, but feel like there should be an easier way to do it rather than such a process. Also submitting applications through Blackbaud. We no longer use this feature because our Trustees did not like the finished product when printing out the applications. My review ranking of the online proposals was low due to us no longer using it and I am unfamiliar with the new features. We may explore this option in the future. Review collected by and hosted on G2.com.

It successfully does a lot of the things we need it to do. It's fairly intuitive to learn and I appreciate the ease of generating correspondence. I use it all day, every day. Review collected by and hosted on G2.com.

Customer support has been difficult to access. The interactions between the grantee portal and the actual system are not as easy/functional as I would expect with a modern grant management system. Review collected by and hosted on G2.com.

BlackBaud Grantmaking has made the grant process more efficient and easier to track. All the necessary information is on each Grantee's account and available when needed. Review collected by and hosted on G2.com.

Some of changes are not easy to navigate. Thankfully there are many helpful webinars to access methods to accomplish whatever you may need for your account. Review collected by and hosted on G2.com.

Reporting and ease of use. Auto-generated emails. Review collected by and hosted on G2.com.

The migration to the new portal. Creating new applications and requirements is time consuming. Review collected by and hosted on G2.com.

The most helpful is the dashboards to show everything I need at the click of a button, helping me track the workflow of our grants Review collected by and hosted on G2.com.

The system can be quite clunky until you understand it. It is frustrating to do anything. Review collected by and hosted on G2.com.

- batch functions - with one click, complete the same function on many applications (i.e. decline, approve, send approval email, add reporting form, allocate payment, etc.

- no need to update forms with dates and deadlines - once the form is built, you can add the reporting form as a requirement to the grant and tie the deadline to the grant, not the form. So the same form works over multiple funding rounds.

- pulling stats. Obvs, garbage in, garbage in, but the customizable application/reporting forms make it easy to pull stats on impact area, geography, population served. So much easier than my former excel spreadsheets!

- product support is great at answering questions, as is the Blackbaud Community! You're never alone Review collected by and hosted on G2.com.

- it doesn't push data through to other BB products (i.e. update address or staff contact info)

- you must download attachments to view (I think this is changing) Review collected by and hosted on G2.com.

Provides us with all our grantmaking needs. Review collected by and hosted on G2.com.

Can be costly and requires training for staff. Review collected by and hosted on G2.com.