Balto
591 reviews
- 1 profiles
- 6 categories
Average star rating
4.8
Serving customers since
2017
Balto Reviews
KQ
KARINA Q.
Dynamic Script Editing with Smooth Setup
I like that I can edit and change the script when there's just slight things that need tweaking. This makes it more interactive and also more dynamic. It mirrors how my workplace operates, where what's effective is what we use.
IC
Verified User in Construction
Helpful AI Assistance, but Can Feel Scripted and Less Human
Balto uses AI assistance to help communicate with customers at a high level of performance.
TJ
Tony J.
assistant store manager at office maxExcellent Customization with Outstanding Team Support
Having a partner like Balto has been great. The features are very helpful to our team and the implementation process was exceptional. Andrew and the team we work with are knowledgable, efficient, and do a fantastic job of getting us up and running.
About
What is Balto?
Balto is the world’s first AI workforce for the contact center. In an era where humans and AIs work together as equal partners, Balto is writing the playbook for how humans and AI divide job responsibilities. Balto’s AI workforce helps business leaders make better decisions, powers sales and customer service agents with superhuman knowledge, and automates time-consuming administrative tasks in the back-office. Learn more and book a demo at balto.ai
Details
Year Founded
2017
Website
www.balto.ai