Balto

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596 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.8
Serving customers since
2017
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Balto Reviews

Review Filters
Profile Name
Star Rating
539
44
12
0
1
Maria Jazmin .
M
Maria Jazmin .
Patient Care AdvisorMid-Market (51-1000 emp.)
06/14/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Balto’s Checklist Is the Best Feature for Smoother Calls

The checklist is the very best thing that Balto provided.
Taylor H.
TH
Taylor H.
Creative DirectorMid-Market (51-1000 emp.)
05/26/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Effortless Implementation, Boosts Call Center Efficiency

I like Balto for its ease of implementation and onboarding, which was great. The dashboard is very user-friendly for both our agents and managers.
Donald J.
DJ
Donald J.
Admissions representativeSmall-Business (50 or fewer emp.)
05/14/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Effortless Call Summarization with Balto

I like how easy Balto is to use, and I appreciate how it summarizes the calls and relays that information back.

About

Contact

HQ Location:
St Louis, US

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What is Balto?

Balto is the world’s first AI workforce for the contact center. In an era where humans and AIs work together as equal partners, Balto is writing the playbook for how humans and AI divide job responsibilities. Balto’s AI workforce helps business leaders make better decisions, powers sales and customer service agents with superhuman knowledge, and automates time-consuming administrative tasks in the back-office. Learn more and book a demo at balto.ai

Details

Year Founded
2017
Website
www.balto.ai