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Balto

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596 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.8
Serving customers since
2017
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Balto Reviews

Review Filters
Profile Name
Star Rating
539
44
12
0
1
Trina B.
TB
Trina B.
08/22/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Call Summaries That Save Time and Keep Me Focused on Clients

What I find most helpful is the call summary—it’s a huge time saver. It also frees up my brain so I can stay focused on the client, instead of getting bogged down in after-call work when completing an intake.
TG
Tatiana G.
08/12/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

User-Friendly and Accurate—Balto Makes QA Feedback More Efficient

It is user friendly and accurate. It has helped me run my team's QA and helped me to be more efficient with feedback.
Verified User in Legal Services
UL
Verified User in Legal Services
08/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Lines Disappear as You Speak—A Huge Help

The lines disappear as you say them, it helps a lot

About

Contact

HQ Location:
St Louis, US

Social

@balto_ai

What is Balto?

Balto is the world’s first AI workforce for the contact center. In an era where humans and AIs work together as equal partners, Balto is writing the playbook for how humans and AI divide job responsibilities. Balto’s AI workforce helps business leaders make better decisions, powers sales and customer service agents with superhuman knowledge, and automates time-consuming administrative tasks in the back-office. Learn more and book a demo at balto.ai

Details

Year Founded
2017
Website
www.balto.ai