Aircall

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1,690 reviews
  • 1 profiles
  • 13 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2014

Profile Name

Star Rating

1276
273
50
17
75

Aircall Reviews

Review Filters
Profile Name
Star Rating
1276
273
50
17
75
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
10/09/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Invaluable Communication Tool with Seamless Integration

I like that Aircall lets us handle all our business calls and texts in one place. The ability to modify and create new call flows is really useful for our team's communication needs. The multiple login options, from the phone app to the web platform, make sure we’re always available without needing extra hardware for our team. I also appreciate that the initial setup of Aircall was extremely easy. Moreover, integrating it with HubSpot and ChatGPT works smoothly.
Arthur R.
AR
Arthur R.
Small-Business (50 or fewer emp.)
10/08/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Transcription Excellence, Connectivity Challenges

I use Aircall daily for calls, and I really appreciate the transcript feature. It records the details of my calls so I can go back for review and ensures I didn't forget anything. Also, it accurately records different accents from customers, which is really awesome. The setup was easy as 1-2-3.
Chad V.
CV
Chad V.
Customer Success AdministratorMid-Market (51-1000 emp.)
10/06/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Very User-Friendly with Real-Time Visibility of Colleagues

It is very user friendly, and love that you are able to see your colleagues real time as well.

About

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HQ Location:
New York

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What is Aircall?

Aircall is the AI-powered platform for customer conversations, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with 250+ CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through intelligent AI agents, automated workflows, and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 700 employees from 40 nationalities spread over 6 offices and was named one of Built In's Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 0.

Details

Year Founded
2014
Website
www.aircall.io