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Aircall

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1,636 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2014

Profile Name

Star Rating

1225
271
50
16
74

Aircall Reviews

Review Filters
Profile Name
Star Rating
1225
271
50
16
74
Verified User in Insurance
AI
Verified User in Insurance
07/13/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

Simplicity and Efficiency in One Place

I love that Aircall has everything on the same platform, from the phone to WhatsApp messages. I enjoy the simplicity of everything and how it is organized. Additionally, the colors and the practicality of the software make it very pleasant to use.
Bruno Ricardo B.
BB
Bruno Ricardo B.
07/10/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Practical and Makes Client Communication Easy

I like it because it’s practical and makes it easy to communicate with clients.
Brian P.
BP
Brian P.
Co-Founder and VP of Customer Experience
07/10/2026
Validated Reviewer
Verified Current User
Review source: Organic

Aircall’s Pricing Feels Unjustified and Keeps Getting Worse

Honestly, I don't have much positive to say about Aircall. The one bright spot has probably been my dialogue with our Account Manager — who's fighting a losing battle, though, since Aircall is an expensive solution and simply isn't worth the money for us.

About

Contact

HQ Location:
New York

Social

@aircall

What is Aircall?

Aircall is the AI-powered platform for customer conversations, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with 250+ CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through intelligent AI agents, automated workflows, and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 700 employees from 40 nationalities spread over 6 offices and was named one of Built In's Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 0.

Details

Year Founded
2014
Website
www.aircall.io