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Aircall

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1,637 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2014

Profile Name

Star Rating

1226
271
50
17
74

Aircall Reviews

Review Filters
Profile Name
Star Rating
1226
271
50
17
74
Brian P.
BP
Brian P.
Co-Founder and VP of Customer Experience
07/10/2026
Validated Reviewer
Verified Current User
Review source: Organic

Aircall’s Pricing Feels Unjustified and Keeps Getting Worse

Honestly, I don't have much positive to say about Aircall. The one bright spot has probably been my dialogue with our Account Manager — who's fighting a losing battle, though, since Aircall is an expensive solution and simply isn't worth the money for us.
Bruno T.
BT
Bruno T.
07/10/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

Simple and Reliable, But Inaccurate Transcriptions

I like that with Aircall, the call never fails and the system is very simple to use. Additionally, the recordings are saved in the system, which is quite useful for my work.
Julia P.
JP
Julia P.
SDR | Helping Retailers Reduce Theft with AI | Driving Profitability & Loss Prevention | Entrepreneur | Let’s Connect
07/09/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Clear Call Recordings and Transcripts You Can Rely On

transcript of call recordings. Clear recordings

About

Contact

HQ Location:
New York

Social

@aircall

What is Aircall?

Aircall is the AI-powered platform for customer conversations, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with 250+ CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through intelligent AI agents, automated workflows, and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 700 employees from 40 nationalities spread over 6 offices and was named one of Built In's Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 0.

Details

Year Founded
2014
Website
www.aircall.io