Aircall

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1,691 reviews
  • 1 profiles
  • 13 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2014

Profile Name

Star Rating

1276
273
50
17
75

Aircall Reviews

Review Filters
Profile Name
Star Rating
1276
273
50
17
75
Verified User in Individual & Family Services
AI
Verified User in Individual & Family Services
Small-Business (50 or fewer emp.)
11/01/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Everything Just Works—Smooth, Reliable Cloud Experience

I like that everything just works and it's all in the cloud
Nasir Ali s.
NS
Nasir Ali s.
Billing CoordinatorMid-Market (51-1000 emp.)
10/30/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Powerful Call Recording, Smart Routing, and Seamless CRM Integrations

Call recording: Useful for reviewing conversations and training staff. Call routing: Directs incoming calls to the appropriate person or department. CRM integrations: Connects with tools such as Salesforce and HubSpot.
REDGE N.
RN
REDGE N.
Mobilisation CoordinatorHuman ResourcesMid-Market (51-1000 emp.)
10/29/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy-to-Use Calling, Though Performance Could Improve

I find Aircall very easy to use, user-friendly, and straightforward. When I dial a number, a name shows up right away, which gives me confidence that I’m contacting the right person and makes it worry-free, especially in recruitment. I find it useful to see the person’s right number when I dial, so I don’t end up discussing an application with the wrong candidate. The setup was pretty easy, like logging into a social media account. Aircall also provides the communication services we need.

About

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HQ Location:
New York

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What is Aircall?

Aircall is the AI-powered platform for customer conversations, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with 250+ CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through intelligent AI agents, automated workflows, and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 700 employees from 40 nationalities spread over 6 offices and was named one of Built In's Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 0.

Details

Year Founded
2014
Website
www.aircall.io