Aircall

Show rating breakdown
1,690 reviews
  • 1 profiles
  • 13 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2014

Profile Name

Star Rating

1276
273
50
17
75

Aircall Reviews

Review Filters
Profile Name
Star Rating
1276
273
50
17
75
Mathieu G.
MG
Mathieu G.
DeveloperComputer SoftwareSmall-Business (50 or fewer emp.)
10/21/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Aircall Makes Call Reviews and Team Collaboration Effortless

Easy it is to use. The call history and recordings are very useful for reviewing past conversations, and the ability to listen to calls easily makes team collaboration and customer support much more efficient.
Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
10/19/2026
Validated Reviewer
Verified Current User
Review source: Organic
Carolina A.
CA
Carolina A.
BI & Analytics Consultant www.caroarias.comMid-Market (51-1000 emp.)
10/18/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy-to-Use Calling, but Inconsistent Audio Levels

I find Aircall practical and easy to use once I understand how it works. I use live calls, call recordings to verify information, and the keyboard during calls. I use it for customer service, booking appointments, and communicating with the medical centers I need to reach.

About

Contact

HQ Location:
New York

Social

What is Aircall?

Aircall is the AI-powered platform for customer conversations, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with 250+ CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through intelligent AI agents, automated workflows, and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 700 employees from 40 nationalities spread over 6 offices and was named one of Built In's Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 0.

Details

Year Founded
2014
Website
www.aircall.io