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Aircall

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1,666 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2014

Profile Name

Star Rating

1253
272
50
17
74

Aircall Reviews

Review Filters
Profile Name
Star Rating
1253
272
50
17
74
Ken B.
KB
Ken B.
09/17/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Call Recording in Our CRM Makes Follow-Ups Easy

I like that it records the call on our CRM so I can remember conversations
Verified User
G
Verified User
09/17/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Simplifies Outbound Calls with Easy Integrations

I really like Aircall for several reasons. Its simplicity and ease of use stand out to me, and I also appreciate the good design of the interface along with the easy-to-use admin panel. The integrations are straightforward to set up, which is a huge plus. Specifically, the WhatsApp integration was easy to arrange, and I find the Zapier integration for automating exports to HubSpot incredibly beneficial. The transcription feature is quick and accurate, and being able to see the call history along with previous conversation contexts is really helpful. I also think the feature showing the time of the person I'm calling is useful, and overall, the initial setup was very easy.
Isaiah F.
IF
Isaiah F.
Senior Operations Specialist at Synkwise | Engineering-minded operator building scalable systems for efficiency, compliance & user success
09/16/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Modern, Fast, and Affordable—Great Integrations and Responsive Support

The overall look of the app is modern, and it’s easy to find what you’re looking for. It integrates well with Zendesk, syncs with our contacts, and updates the phone book in Aircall. The Windows app is fast and loads without any issues. For our business, the price is the most competitive. They respond to our support tickets quickly and thoroughly, and their AI chatbot helps us when we get stuck.

About

Contact

HQ Location:
New York

Social

@aircall

What is Aircall?

Aircall is the AI-powered platform for customer conversations, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with 250+ CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through intelligent AI agents, automated workflows, and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 700 employees from 40 nationalities spread over 6 offices and was named one of Built In's Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 0.

Details

Year Founded
2014
Website
www.aircall.io