Products

Provide an efficient platform of customer service interaction Service Management Portal, which is integrated with SAP Customer Experience, is a portal system that an enterprise opens for its service agents or major clients for online submission, assignment and feedback of service ticket information.

Practical CSM provides consultancy, training, certification services for Customer Success professionals - helping them to become both more productive and more effective in their roles. At Practical CSM we also help entire Customer Success teams to develop and implement their Customer Success strategy, to standardize on how core activities are performed, and to train and certify all CS team members to minimum standard of professional competence. Our flagship product is the Practical CSM Academy

Magento 2 Custom Order Number extension helps store owners to customize orders, invoices, shipments & credit memo numbers as per their convenience. With this, secure your customer's data from competitors & grab more customers.

We're a team of Zendesk experts with a passion for building user-first customer experiences that scale. We can help launch your Zendesk within 7 days and for FREE. Check out our Starter+ package for more info.

Reach your customers anytime, anywhere, and empower your team to manage communication flows in one platform.

CustomsValidator is a free AI-powered trade compliance platform giving importers, exporters, freight forwarders, and compliance professionals 14 enterprise-grade tools connected to 11 live U.S. government data feeds — free to start, no credit card required. Core Tools: HTS Code Classifier with live USITC 2026 duty rates, AI Classification Advisor with ECCN determination and audit-ready Classification Memorandum, Denied Party Screener against 11 government lists including OFAC SDN and BIS Entit

Mirketa helps organizations transform customer service and field operations through powerful ServiceNow Customer Service Management (CSM) and Field Service Management (FSM) solutions. Their team focuses on creating seamless customer experiences by improving case management, automating workflows, streamlining dispatch and scheduling, and enabling faster issue resolution across channels. With an architecture-led and agile delivery approach, Mirketa supports businesses from discovery and solution

Q2C Customer Portal by Acuiti Labs The Q2C Customer Portal is a cloud-native, SAP-certified self-service platform that enables SAP-based businesses to give their end customers direct access to their billing, invoicing, payment, and account management functions. The portal is available on web, iOS, and Android, and integrates with SAP S/4HANA Cloud Public Edition, SAP S/4HANA Cloud Private Edition, SAP BRIM Private Cloud, and SAP Entitlement Management. It is built on SAP BTP using a microservice

MiloDo is a customer engagement agent for B2B businesses. It plugs into SAP, other ERPs, Excel or a database and watches every customer account in real time. Insight Mode labels each account as healthy, watch or at risk and highlights falling sales, pending payments and upsell opportunities. Every insight comes with a Trust Score. Engage Mode follows up automatically. It sends WhatsApp and email messages, assigns tasks to sales reps and hands accounts to a team member with full context when ne

Fugte is an AI-powered platform that enables small businesses to build and customize custom widgets without requiring any coding knowledge. Users can create custom widgets from scratch or transform existing code into hosted website widgets with safe visual controls and integrations

NUMU CX is an AI analytics platform for real-world customer experience. It records real conversations and visits — on the sales floor, in contact centers, in field teams and in doctors' offices — and scores every one of them against the company's own quality standards, instead of the 1–5% samples that manual QA and double visits cover. The platform is built as five products on one core. Frontline monitors retail conversations through audio badges: speaker-split transcripts, service-quality scor

SEWA CAM (Customer Account Management) is an AI-powered CRM platform that helps organizations manage customer relationships, account operations, service delivery, and customer lifecycles from a single unified workspace. CAM provides a unified customer workspace where businesses can manage accounts, customer interactions, service requests, communication history, operational activities, and customer-facing processes from a single platform. Instead of relying on disconnected spreadsheets, emails,

Capillary Technologies Customer Rewards Platform is a dynamic loyalty rewards platform with actionable AI integration that transforms rewards into a key engagement touchpoint. It offers a curated catalog of desirable rewards, ensuring personalization feels intentional and relevant. With a customizable, white-labeled UX, the platform enhances customer delight. Modular omnichannel engagement stimulates in-app activity, while real-time analytics and a 24/7 hybrid contact center ensure seamless pro

Csmart CVM is an AI-powered Customer Value Management platform designed to help telecoms and enterprises optimize customer relationships and drive revenue growth. It offers personalized engagement strategies, predictive analytics, and seamless omnichannel integration to enhance customer lifetime value. With features like tailored rewards, behavior intelligence, and marketing precision, Csmart CVM enables businesses to deliver targeted promotions and loyalty programs, fostering stronger customer

Experian's Delphi for Customer Management is a sophisticated scorecard system designed to help credit providers proactively monitor and manage existing customer relationships. By offering detailed insights into individual customers' credit usage and repayment behaviors, it enables more informed decisions regarding account growth and risk management. Key Features and Functionality: - Personalized Credit Management: Tailor credit limits and interest rates responsibly, reflecting each custo

iCDS – our Import & Export Declaration software – is the definitive solution for mastering UK’s Customs Declaration Service (CDS). Built specifically for high-volume traders, importers, exporters, brokers, customs agents, and freight forwarders, this AI-driven automation software transforms the complex, manual process of UK declaration filing into an effortless, fully automated workflow. iCustoms is seamlessly integrated directly with HMRC’s CDS, offering a single platform that guarantees s

iCustoms’ EU Customs is an award-winning, AI-powered customs management platform specifically engineered to navigate the intricate regulatory landscape of the European Union. Designed for customs agents, importers, exporters, freight forwarders, and high-volume e-commerce brands, our solution provides a unified digital gateway to manage import and export filings across 22 EU member states - including major trade hubs like Germany, France, Italy, Spain, and the Netherlands - all from a single, ce

Lexunit specializes in software product development and data analytics. We collaborate with founders, research and innovation teams to build powerful digital solutions. Our mission is to transform the business world with custom software that uses data to make solutions smarter. We help our partners by automating tasks, building new digital products from scratch, and using AI to get valuable insights and improve systems. We’re all about making the journey smooth, offering product lifecycle supp

The Magento 2 Login as Customer Extension by FMEextensions is a powerful tool designed to streamline customer support and enhance the troubleshooting process on your Magento 2 store. This extension allows administrators to log in as registered customers directly from the admin panel, facilitating efficient problem-solving and providing a seamless customer service experience. Key Features: Quick Customer Login: Enable administrators to log in as customers with a single click directly from the M