Flowpera is service management software that combines ticketing, inventory management, and invoicing into one platform for field operations. It links service assignments with material management, enabling dispatchers to manage tickets, technicians to book parts, and office staff to create quotes and invoices. The ticket system oversees service assignments from intake to completion, including technician assignment, travel tracking, SLA monitoring, and reporting. Inventory management tracks stock across warehouses, technician-held inventory, and tools, monitoring usage and critical levels. The administration module handles cost estimates, work orders, invoices, and delivery notes. Customer and fleet management features maintain records of clients, sites, equipment, and serial numbers, connecting assets to service calls. Mobile capabilities let technicians book inventory in the field, while reporting tools analyze SLA compliance and technician performance.
Como Inbox is a usage-based SaaS that handles the full inquiry workflow for small teams: form creation, to-do-style case management, and email reply — with a design feature that lets operators reply with a structured form instead of a free-text email, reducing back-and-forth. There are no plan tiers and no seat fees. Form creation, inbox management, and team members are free with no limits. Charges arise only from email sending (first 100 emails per month free) and file storage. Each workspace runs on an isolated database — no shared tables between customers.
Premium Book Writers is a book publishing services platform that offers ghostwriting, editing, publishing, and marketing capabilities. The process starts with concept development and outline creation, transforming ideas into a structured framework through research. Authors receive progress updates during manuscript development to maintain alignment with the original vision. The refinement stage polishes drafts for quality and narrative strength. Services include professional formatting, cover design, and publishing guidance for both self-publishing and traditional publishing routes. Native English-speaking writers handle multiple genres such as fiction, non-fiction, and memoirs. Additional offerings include book marketing, audiobook production, proofreading, children"s book writing, illustration, script writing, and author website development. Client involvement remains a priority throughout the process to ensure the final product meets expectations.
SupDesk is a customer support platform that centralizes feedback management, live chat, help center publishing, and email ticketing into one inbox. It unifies communication channels—feedback posts, chat messages, and support emails—eliminating the need for multiple tools. Users can submit ideas, vote on features, and track progress via the feedback board, while the Kanban board organizes feedback by development stages. Live chat integrates with a script tag, capturing visitor emails to avoid lost messages. Inbound email threads conversations for seamless replies. The help center provides self-service support with searchable articles and feedback ratings. AI features categorize feedback, suggest responses, analyze sentiment, and detect duplicates. Additional tools include changelog announcements, private messaging, beta testing, waitlist management, analytics, CSAT surveys, and spam protection for feedback portals.
NivaDesk is order management software for businesses that make, repair or customise things to order: jewellers, watch repairers, tailors, furniture makers, engravers, print shops and design studios.
Every custom order lives on a single card. The client, the quote, the deposit and balance, photos of the piece, files, due dates, the to-do list and the current stage of work sit together, instead of being spread across notebooks, spreadsheets and message threads.
Core capabilities:
- Custom order tracking with workflow stages you define
- Client records with full order history
- Quotes, deposits and payments, with profit after fees and tax
- Photos, files and per-order to-do lists
- Deadline reminders so promised dates are not missed
- Carrier tracking for DHL, UPS, FedEx and Royal Mail
- Team accounts with per-person permissions
- Open Banking feed and CSV export
NivaDesk runs natively on Mac, iPhone, iPad and Android and in any web browser, in sync. Available in 12 languages.
Patchdesk Helpdesk is software for bug tracking and support, merging customer tickets and engineering issues into one workspace. Its shared inbox lets teams assign tasks, monitor SLA timers, use macros for consistent replies, and add internal notes for collaboration. Tickets can be turned into tracked bugs, ensuring seamless support and development workflows. The issue tracker uses unique identifiers that integrate with team chats and version control systems. A branded portal allows users to submit requests without accounts, requiring only a name, email, and issue description, with updates sent via email. SLA timers set priority-based response and resolution goals, while macros ensure consistent messaging. CSV import/export supports data management and reporting. Security features include data encryption, multi-factor authentication via TOTP, email, and SMS, plus role-based access controls.
InnoDesk - Customer Support Software that never sleeps.
Modern, intelligent, and uncluttered customer support software with AI automation and human handover to help you provide high-quality, reliable customer support around the clock.
Our Mission
Make 24/7 Customer Support Possible to Every Business.
We believe every business — regardless of size — should be able to deliver instant, high-quality customer support. That's why InnoDesk combines powerful Agentic AI with a clutter free interface, making it easy for anyone to create, train, and deploy an AI support agent in minutes — without technical knowledge.
CV Helpdesk is a SharePoint-based ticketing system designed for Microsoft 365 environments. Built on the SharePoint Framework, the platform integrates directly into Microsoft 365 and centralizes support requests into a structured queue.
Tickets can be submitted through SharePoint portals, Email, Team with automated routing based on departments and configurable approval workflows. Priority classification streamlines triage, while real-time tracking provides visibility from submission to resolution.
Notifications inform users of ticket status changes, and file attachments can be included to aid diagnosis. Role-based access control defines permissions for employees, agents, and administrators. Dashboards and reporting features provide insights into ticket trends and agent performance. Internal notes allow agents to collaborate without exposing communications to requesters.
Calculate Wiki is a free online calculator platform that provides tools for construction, finance, mathematics, health, fitness, and daily life applications. The platform requires no account or subscription, making it accessible to all users. Each calculator applies standard formulas to deliver accurate results for informational and planning purposes. The platform follows a mobile-first design approach, working seamlessly across devices with touch-friendly elements. Calculators can be explored through search functionality or organized categories. Available tools include paint estimation, mortgage calculations, BMI assessments, and unit conversions. Clear labeling, sensible defaults, and instant results with formula explanations characterize the interface. The workflow begins with selecting a calculator, followed by entering values with unit guidance, and concludes with immediate results. The platform serves diverse calculation needs across multiple disciplines and skill levels.
zofiQ empowers Managed Service Providers (MSPs) with 24/7 AI agents that serve as intelligent copilots for your team. zofiQ automatically learns your processes and adapts to your needs without requiring manual workflow configuration. From simple repetitive tasks, to complex multi-step processes, zofiQ acts as a force-multiplier for your team, and can even handle tickets from start to finish.
Seamlessly integrated with leading MSP platforms including ConnectWise, HALO, Autotask, N-able, and NinjaOne, zofiQ amplifies your team's capabilities while maintaining your existing tech stack.
AskHRBot, from Suniv HR Solutions Inc. (Vancouver, Canada), is one complete AI HR service platform for organizations with multilingual and frontline workforces.
Employee self-service: employees ask HR questions and get answers backed by your own policies, in up to 26 languages, with multilingual chat and supported voice experiences, on the web.
Live HR Agent: an AI voice agent employees call with one tap in the mobile app. In supported languages it answers HR questions, finds forms and raises tickets during the call. It is included in the platform and set up during onboarding.
HR ticketing and case management: questions that need a person become HR cases, with AI-assisted draft replies and translation so HR can respond in the employee's language.
HR Intelligence: workforce insights that show leaders what employees are asking and where policies or processes need attention.
Policy updates are supported through our team. Organizations can be live in as little as 14 days. AskHRBot is priced by employee count; pricing is shared in the sales conversation.
Flashpoint Managed Attribution is a secure virtual environment that is completely isolated from your organization’s browsers, computers, and network infrastructure. This allows analysts and investigators to conduct advanced research, download and review potentially malicious files, and interact with threat actors and nefarious online content while protecting against malware, trackers, and other cyber threats.