Products

Social Command Center Is powered by Artificial Intelligence, a virtual assistant and cognitive learning. It delivers a 24/7 personalized support service, through a single point of contact, to empower users to self-serve.

DECADIS Control Center is a flexible scheduler for process automation.

Ensure Total Customer Care by Organizing and Monitoring Communications across All Channels.

Handle all your channels in one system with pure OMNI-channel support. Get a full 360° view of all your customers communication, including complete history. Have chat bots working side by side with your agents with seamless transfers and full history

Mekashron Call Center transforms your call center and business operations with powerful telemarketing, CRM and billing capabilities that manage all your customer interactions in an integrated, consistent manner that accelerates growth and dramatically increases productivity.

Transcend Control Center is a comprehensive Software as a Service solution designed to streamline the management of Transcend's embedded storage devices, including SSDs, DRAM modules, and SD/microSD cards. It enables users to monitor device performance, conduct remote firmware updates, and receive real-time notifications about system health through an intuitive web-based dashboard accessible from anywhere. Compatible with cloud platforms like AWS and Microsoft Azure, as well as on-premise deploy

Predict call volumes for events and reduce number of calls to call center by identifying customers likely to call and the reasons.

Gauge your contact center agents performance in real-time with NovelVox Contact Center Wallboards. Monitor and motivate agents with intuitive display of KPIs and relevant data for a guided move. Enable the supervisor or team lead to control performance and take immediate actions on data breach. From individual agent status to seat plan at glance, the gamified wallboards from NovelVox have everything that improves FCR and reduces AHT. Supervisors can monitor the number of calls dropped, rout

Media Center Manager is a one stop solution that offers an integrated environment for asset reservation, class registration, membership management, mass mailing, video submission and many other features that transforms a Media Center into an automation hub.

The program complex Carmona Contact Center is designed to organize the work of the employees of the Contact Center of enterprises whose telephone communication is built on the Panasonic KX-TDA / TDE / NCP / NS / NSX PBX.

Hive Center I&O is a comprehensive cloud-based command center designed to streamline warehouse, manufacturing, and operational processes. It offers real-time visibility, intelligent workflows, and seamless integration capabilities, enabling businesses to manage their inventory efficiently from inbound to outbound stages. With intuitive tools tailored to enhance operational efficiency, Hive Center I&O ensures that organizations can oversee their entire inventory lifecycle with precision a

RL Return Center offers comprehensive returns management services designed to alleviate the complexities associated with product returns. By leveraging proprietary reverse logistics software, the company streamlines the entire returns process, enabling businesses to focus on sales growth without the burden of handling returned items. This approach not only protects brand integrity but also ensures that returns are managed efficiently and cost-effectively. Key Features and Functionality: - Reve

We provide 24/7 multilingual inbound & outbound call handling services with the latest technology and expert managers.

The translation agency Presto is a Czech company based in the center of Prague. It provides comprehensive translation and interpretation services of the highest quality in more than 40 languages

CSP Control Center (C3) by Spektra Systems is a pureplay CSP automation solution which helps Direct CSP partners and Distributors in selling, billing, provisioning and managing the Microsoft cloud services via CSP Program with unmatched feature capabilities as; • Multi-model Platform to support Distributors, Microsoft direct partners, resellers and end customers. • Intuitive user interface with Marketplace capabilities enabled for end customers. • Define custom pricing & mark-ups, sell non

CIS® (Center for Internet Security, Inc.) works with a volunteer community to develop the CIS Controls® and CIS Benchmarks™, the global standard and recognized best practices for securing IT systems and data against the most pervasive attacks.

PFCs strategically-located distribution centers are powered by technologies that integrate simply and seamlessly with todays most popular shopping carts and platforms. The result is cost-effective eCommerce fulfillment for businesses of any size, including Amazon sellers.

Thinking outside the box and our relentless effort to advance the standard is the very fabric of Call Center Guys. Ensure your organization is a part of the new age.

Advent Revenue Center automates calculations and accelerates the production of invoices. Save hours or even days in the billing cycle and get a clear view into your firm’s revenue stream for forecasting, planning and decision making.

Ebix Consulting's Crosstrio Media Center is a best-in-class Asset Management System used to easily upload, organize, store, access, retrieve and distribute all of your digital assets in a secure central repository.