Products

ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower custo

Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

Omnisearch makes all the content on your site searchable - from audio/video content, to text, images, presentations, documents and more. In contrast to most search providers, it enables your users to search the file contents themselves rather than just metadata - including exact moments in video files.

PredictSpring is a mobile commerce platform designed exclusively for brands and retailers.

ChannelAp is a platform that help store owners automatically update inventory data and move products across sales channels.

Increff WMS is a web-based omni-channel fulfillment platform, exposing single view of inventory to both offline and online channels with 100% inventory accuracy and 100% order fulfillment

Appcast is a leading recruitment marketing platform that helps employers attract and convert high quality candidates through data-driven, programmatic media. Our solutions include AppcastOne, an omni-channel platform that connects with talent across job boards, social, search, and traditional media. It features industry-first innovations like Appcast Brand Ads for engaging passive candidates and Appcast Search Ads for reaching high-intent job seekers. We also offer Appcast Brand & Creative f

Nosto provides individual and segmented personalization through omnichannel touchpoints including onsite, in-store, mobile, and 3rd party ad platforms. A combination of both transactional data and real-time browsing behavior predicts buying intent and places the right product recommendations and content in front of the right shoppers at the right times. experience.AI™ is the core of our Commerce Experience Platform (CXP) that powers everything our platform does and is made up of four distinct ca

Inriver harnesses the product data current to drive omni-channel commerce success. With built-in AI, syndication, and digital shelf analytics, Inriver connects easily to upstream systems and downstream channels, enables continuous optimization of product data, and is delivered as a scalable SaaS platform. Its AI-powered, scalable platform connects seamlessly to upstream systems and downstream channels, enabling continuous optimization of product experiences across every touchpoint. Trusted by mo

yellow.ai is a leading omnichannel conversational AI tool that helps more than 100 top brands to offer personalised customer service at scale and drive growth.

Omnium Lite is a cloud-based Test Environment Management (TEM and DevOps toolset designed to automate the management, provisioning, scheduling, and monitoring of an organization's non-production IT environments. By integrating seamlessly with existing DevOps tools and cloud platforms, Omnium Lite provides a comprehensive solution for managing test and development environments, ensuring efficient resource utilization and enhanced security. Key Features and Functionality: - Automated Environment

Decoupled Drupal, also known as headless Drupal, is an architectural approach that separates Drupal's backend content management system from its frontend presentation layer. This separation allows developers to use Drupal as a robust content repository while building dynamic, interactive frontends with modern JavaScript frameworks like React, Vue.js, or Angular. By decoupling, organizations can deliver content seamlessly across multiple channels, including websites, mobile applications, and IoT

Unique solution to manage your crowded business

Claspo is your all-in-one, no-code widget builder designed to boost website funnel performance through personalization, gamification, and advanced targeting. With 1000+ templates and a drag-and-drop editor, you can create engaging pop-ups, forms, and embedded banners in minutes—no design or coding skills needed. Use cases: - Grow email list with subscription forms, welcome pop-ups, and spinning wheel. - Increase sales with limited-time offers, countdown bars, and discount pop-ups. - Collect feed

TrueLoyal — The Only AI-Powered Loyalty Platform for Multi-Channel Consumer Brands TrueLoyal is the newly merged company of Zinrelo and TINT. It is the first loyalty platform purpose-built for consumer brands that operate across eCommerce, retail, and communities. By combining Zinrelo’s loyalty engine with TINT’s community engagement capabilities, and enhancing them with predictive and generative AI, TrueLoyal delivers hyper-personalized experiences that increase customer retention, lifetime

Etail Solutions provides integrated sales, fulfillment, and supply chain automation solutions for online multi-channel retailers.

The StoreConnect Customer Commerce Platform is the first eCommerce solution to focus on the Customer. It provide a scalable and complete eCommerce, Point of Sale, Rewards & Loyalty and Content Management System built on Salesforce, the Customer Company.

JetCommerce.io is a full service commerce platform for merchandising, customer service and marketing.

Pekon is a China-based retail technology platform purpose-built for brand retailers managing physical store networks. Founded in 2009 and backed by Alibaba Group (Series B, 2018), Pekon serves 200+ brands across beauty, fashion, and lifestyle — including L'Oréal, Estée Lauder, and LVMH portfolio brands — across 30,000+ retail locations. Core products include 店务通 Smart Retail System (POS + Retail Cloud), Pekon CRM Omnichannel Member Management, and 动销通 B2B Ordering System.

Omnicus manages voice, web chat, email, social media and SMS interactions, in one unified interface. Unify the customer service experience across messaging, voice & video and eliminate a fragmented experience for your support agents and your customers.​