Frontdesk is a digital guidebook platform designed to help Airbnb hosts enhance their guest experience by marketing and selling local experiences, services, and products directly from their listings. It simplifies the setup by importing listing data automatically and offers AI-driven content suggestions to make guidebooks engaging and personalized. Hosts can use a drag-and-drop builder to customize their guidebooks and integrate upsells directly, like bike rentals, spa treatments, minibar snacks, and local tours, which helps them tap into the additional spending power of guests during their stays. This platform not only boosts guest satisfaction by providing them with valuable local insights and offerings but also enables hosts to earn significant additional revenue.
Guide Magnet is a no-code platform designed to help businesses create interactive product demos and guides quickly and efficiently. By simplifying the demonstration process, it enables marketing, sales, and support teams to showcase their products effectively, leading to higher engagement and improved conversion rates.
Key Features and Functionality:
- No-Code Interface: Allows users to build interactive demos without any programming knowledge.
- Customizable Templates: Offers a variety of templates that can be tailored to match brand aesthetics.
- Screen Capture Extension: Provides a Chrome extension to record workflows step-by-step, automatically detecting clicks and capturing screens.
- Editing Capabilities: Enables users to blur sensitive information, add personalized widgets, and download guides in GIF or MP4 formats.
- Sharing and Embedding: Facilitates easy sharing via links or embedding directly into websites.
- Analytics Dashboard: Tracks user engagement metrics to refine strategies and improve conversion rates.
Primary Value and Solutions Provided:
Guide Magnet addresses the challenge businesses face in effectively showcasing their products, which can lead to lower conversion rates and lost sales opportunities. Traditional solutions may be complex, time-consuming, and require coding skills, hindering efficient and engaging product demonstrations. By offering an intuitive, no-code platform, Guide Magnet empowers marketing professionals, product managers, and sales teams to create compelling, interactive demos and guides in minutes. This not only enhances product marketing efforts but also boosts conversions and customer engagement.
Xenia is an AI-powered digital guidebook platform for Airbnb and short-term rental hosts that lets you create beautiful, mobile-first guidebooks in under 5 minutes. Hosts can centralize check-in instructions, house rules, WiFi details, appliance guides, local recommendations, and FAQs, then share everything via link or QR code. With a free-forever tier for 2 properties and affordable Pro plans, Xenia helps hosts reduce repetitive guest questions, improve reviews, and deliver a more professional guest experience.
A guide/template for customers using Genesys Cloud for their business. This solution enables contact centers to a chat assistant for agents as interaction widgets over Genesys Cloud chat interactions.
Sunver is an easy-to-use solution, requiring no technical skills, that enables tourist accommodations (short-term rentals, holiday residences, hotels, campsites, etc.) to create, customize, and share digital welcome guidebooks.
Guided is an operating system for wellness retreat centers, hotels, facilitators, and event organizers. It brings program management, bookings, payments, client intake, forms and signatures, accommodations, guest communications, reporting, and cohosting into one platform. Providers can build experiences and packages, manage dates and room availability, coordinate guest approvals and preparation, and collaborate across teams and workspaces. A connected client dashboard helps guests complete intake and access preparation resources before arrival. Guided supports the full retreat workflow, from booking and preparation through delivery and follow-up.
A guide/template for customers using both Genesys Cloud and Vonage Video solutions for their business. This solution enables contact centers in integrating Vonage Video room sessions as interaction widgets over Genesys Cloud ACD interactions.
Real Estate Ledger is a digital property document management platform — a CARFAX for homes. Upload any record and AI auto-categorizes it. The Property Guidebook generates shareable reports for buyers, lenders, and insurers. Every document is fingerprinted through Digital Evidence.
ProhostAI is an all-in-one AI assistant designed to streamline and automate the operations of vacation rental hosts. By integrating various management tasks into a single platform, ProhostAI enables hosts to efficiently manage guest communications, maintenance coordination, cleaning schedules, and revenue optimization. The platform is compatible with major property management systems such as Airbnb, Hostaway, Guesty, Hospitable, and OwnerRez, and is accessible via web, iOS, and Android applications.
Key Features and Functionality:
- AI Guest Messaging & Autopilot: Provides instant AI-generated responses to guest inquiries based on listing details, messaging history, and local information. The Autopilot feature allows for 24/7 automated guest engagement with intelligent escalation for complex queries.
- AI-Powered Workflows & Automations: Enables the creation of workflows that automate tasks such as sending messages, scheduling cleanings, and notifying team members. Users can describe desired actions in plain language, and the AI builds the corresponding workflows.
- Automated Cleaning Scheduling: Automatically schedules turnover cleanings after guest check-outs, assigns tasks to cleaners, and notifies guests upon completion. Features include timestamped photo documentation and checklist creation for quality assurance.
- Smart Task Management: Generates maintenance tasks from guest messages and reviews, with automatic assignment to appropriate team members and real-time status tracking.
- Instant AI Guidebooks: Creates digital guidebooks tailored to each property, including check-in information, house rules, and local recommendations, enhancing the guest experience and reducing common inquiries.
- Ask AI Agent with Knowledge Base: Allows hosts to interact with an AI assistant to manage tasks, update guidebooks, analyze reviews, and more, simply by asking.
- AI Memory & Learning: Continuously learns from every interaction, improving its understanding of properties and communication styles over time without manual training.
- Gap Night Upsells: Identifies vacant nights between bookings and sends personalized offers to guests, increasing occupancy rates and revenue.
- Built-in Team Chat: Facilitates real-time communication among team members with features like presence indicators, typing notifications, read receipts, and group chats.
- AI-Generated Guest Reviews: Analyzes guest reviews to detect actionable tasks and automatically writes personalized reviews for guests.
- Cleaner Autopay: Automates payments to cleaning staff, streamlining financial operations.
- WhatsApp and Gmail Integration: Creates a unified guest messaging inbox by connecting WhatsApp and Gmail accounts, centralizing communications.
Primary Value and Solutions Provided:
ProhostAI addresses the challenges faced by vacation rental hosts by consolidating multiple management tools into a single, cohesive platform. This integration reduces the complexity and time associated with juggling various applications for guest messaging, cleaning coordination, task management, and revenue optimization. By automating repetitive tasks and providing intelligent insights, ProhostAI enhances operational efficiency, improves guest satisfaction, and enables hosts to scale their businesses effectively. The platform's AI capabilities ensure personalized and timely guest interactions, while its comprehensive feature set supports seamless property management, ultimately leading to increased revenue and a more streamlined hosting experience.
Digital Glue believes that our creativity can make a tangible difference for your organisation. Our experienced team offers tailored and results-driven solutions from web design to social engineering - whatever you need!
We proudly display our values on the walls of our Birmingham office as guideposts for all who visit us - reminding everyone why we are here - to help make brilliant happen!
Guided Reach Solutions offers specialized services in Amazon Connect 311 and non-emergency call automation, enabling organizations to modernize their contact centers with cloud-based, AI-driven solutions. By leveraging Amazon Connect, they provide scalable, pay-as-you-go models that enhance customer engagement and operational efficiency.
Key Features and Functionality:
- Omnichannel Support: Engage customers across voice, chat, SMS, and social platforms within a unified solution.
- AI-Powered Automation: Implement AI-driven IVR systems, chatbots, and predictive analytics to streamline workflows and improve response times.
- Workforce Optimization: Monitor agent performance, track key performance indicators (KPIs), and optimize staffing through real-time dashboards.
- Seamless Integrations: Connect effortlessly with CRMs like Salesforce and HubSpot, as well as business intelligence tools and AI platforms.
- Customizable Call Flows: Design advanced IVR systems utilizing natural language processing for more intuitive customer interactions.
- Comprehensive Analytics: Gain insights through real-time reporting, AI-driven analytics, and customer sentiment tracking.
Primary Value and Solutions Provided:
Guided Reach Solutions addresses the challenges of outdated contact center infrastructures by offering cloud-native, AI-enhanced systems that improve scalability, efficiency, and customer satisfaction. Their services enable organizations to automate routine tasks, optimize workforce management, and provide consistent, high-quality customer experiences across multiple channels. By integrating with existing systems and ensuring compliance with security standards, they facilitate a seamless transition to modernized contact center operations.
NeuralDocs connects financial documents and data sources with reviewable information, contextual analysis, and coordinated work. It can turn supported PDFs and images into structured data, prepare tabular sources for analysis, keep currencies separated, and preserve links back to source evidence. Teams can move from reviewed information into tasks, decisions, meetings, dates, and follow-up while keeping human approval in the loop. Evidelya helps explain selected financial context and prepare next steps. Availability depends on plan, permissions, data, and configured integrations.
Umbeli is a web and software development agency based in Trois-Rivières, Québec, serving businesses in Canada and France. We design and build custom websites, web applications, business software and tailor-made CRM systems. Our services also include API integrations and workflow automation.
Projects include Tini, a local marketplace for promotions in Martinique and Guadeloupe, with a merchant portal, back office and WhatsApp assistant; and WTT, an internal application for an Amazon Vendor seller that automates supplier catalogue extraction, catalogue updates and OCR processing of production labels.
Umbeli is led by Brice Clain, CEO and founder.
Southern Software's Computer Aided Dispatch system is a comprehensive tool designed to streamline emergency response operations for multiple agencies and disciplines. It enables telecommunicators to efficiently manage Calls for Service through a pre-planned, uniform system, facilitating organized assignment and tracking of numerous response units. Serving as a central hub, the CAD system integrates seamlessly with other software functions, enhancing overall operational efficiency.
Key Features and Functionality:
- Comprehensive Reporting and Data Search: Offers extensive capabilities for generating reports and conducting data searches, ensuring thorough documentation and analysis of incidents.
- Audit Trail Creation: Maintains a detailed record of all actions taken during the handling of emergency calls, providing transparency and accountability.
- Integration with Classification and Pre-Arrival Instruction Systems: Compatible with APCO-Intellicomm, CACH, ProQA, and SmartHorizons, facilitating standardized classification and pre-arrival instructions for EMS, Fire, and Police services.
- Flexible Operation Modes: Supports both mouse and command-line operations for major functions, catering to user preferences and enhancing usability.
- Records Management System Interface: Interfaces with Southern Software's RMS for efficient query execution and report creation.
- Multi-Geo Lookup Control: Simultaneously searches address, MSAG, intersection, and landmark records, aiding in the selection of geo-verified information.
- Mapping and Mobile Integration: Works in conjunction with Southern Software's MDS map viewer, MDIS Mobile, and selected third-party vendors to provide comprehensive mapping and mobile data solutions.
- Multi-Jurisdictional and Multi-Discipline Support: Accommodates operations across various jurisdictions and disciplines, ensuring versatility and scalability.
- Dual Screen Functionality: Offers single or dual screen setups to enhance user experience and operational efficiency.
- Pre-Planned Event Notifications: Provides alerts for scheduled events, aiding in proactive resource management.
- Department/Unit Recommendations: Suggests appropriate departments or units for specific incidents, optimizing response strategies.
- Automatic Call Guide/Instructions Display: Presents relevant call guides and instructions automatically, supporting informed decision-making.
- E-911 Interface: Integrates with E-911 systems to enhance emergency call handling capabilities.
Primary Value and User Solutions:
Southern Software's CAD system empowers telecommunicators by providing a structured and efficient method for managing emergency calls and dispatching response units. By integrating with various systems and offering comprehensive reporting tools, it enhances situational awareness, ensures accurate record-keeping, and facilitates prompt, coordinated responses. This leads to improved public safety outcomes, optimized resource utilization, and increased operational transparency across multiple agencies and disciplines.
Pilota Temporada is a complete vacation rental management system for hosts and property managers in Brazil. It syncs calendars and messages from Airbnb, Booking and VRBO in one place, and an AI agent answers guests 24/7. Dynamic pricing adjusts rates by demand, season, holidays and competition, with last-minute discounts. When a booking comes in, cleanings are offered to the team automatically over WhatsApp, rotating between cleaners. It also includes digital contracts with e-signature, photo inspections, a digital guest guidebook with QR code, operation checklists, per-property financial control and automated notifications. Onboarding takes under 24 hours, with dedicated human support. Pricing from R$29.90 per property/month.
BetterSTR TV turns the TV in a vacation rental into a branded guest welcome screen. Guests are greeted by name on arrival and can open the property guidebook, WiFi details, local activities, weather and upsells straight from the remote, in their own language. Hosts control which apps and HDMI inputs guests can use, can cast from phones securely, and can reset the TV between stays so the next guest never sees the last guest's logins. It syncs with Airbnb and 20+ property management systems including Hospitable, OwnerRez, Guesty and Hostaway. Install the app free on an existing Android TV or Google TV, or buy a ready-to-go device that arrives pre-configured
Guided Path is a free app for licensed, insured contractors in Michigan. Run the calendar, jobs, estimates, invoices, online payments, time clock and team in one place, on any phone or computer. Describe a job by typing or talking and AI drafts the estimate or invoice from your own prices. Guided Path takes 0% of your invoices; online payments go through Stripe at its standard fees. It also brings in local homeowner work: each request goes to one contractor, never sold to five, and you pay only for the leads you claim. Paid plans make leads cheaper. No contract. Built by two brothers from Freeland, Michigan, one of whom runs a working electrical contracting company that uses the app on its own jobs.