# Southern Software CAD Reviews
**Vendor:** Souther Software  
**Category:** [Emergency Medical Services Software](https://www.g2.com/categories/emergency-medical-services)
## About Southern Software CAD
Southern Software&#39;s Computer Aided Dispatch system is a comprehensive tool designed to streamline emergency response operations for multiple agencies and disciplines. It enables telecommunicators to efficiently manage Calls for Service through a pre-planned, uniform system, facilitating organized assignment and tracking of numerous response units. Serving as a central hub, the CAD system integrates seamlessly with other software functions, enhancing overall operational efficiency. Key Features and Functionality: - Comprehensive Reporting and Data Search: Offers extensive capabilities for generating reports and conducting data searches, ensuring thorough documentation and analysis of incidents. - Audit Trail Creation: Maintains a detailed record of all actions taken during the handling of emergency calls, providing transparency and accountability. - Integration with Classification and Pre-Arrival Instruction Systems: Compatible with APCO-Intellicomm, CACH, ProQA, and SmartHorizons, facilitating standardized classification and pre-arrival instructions for EMS, Fire, and Police services. - Flexible Operation Modes: Supports both mouse and command-line operations for major functions, catering to user preferences and enhancing usability. - Records Management System Interface: Interfaces with Southern Software&#39;s RMS for efficient query execution and report creation. - Multi-Geo Lookup Control: Simultaneously searches address, MSAG, intersection, and landmark records, aiding in the selection of geo-verified information. - Mapping and Mobile Integration: Works in conjunction with Southern Software&#39;s MDS map viewer, MDIS Mobile, and selected third-party vendors to provide comprehensive mapping and mobile data solutions. - Multi-Jurisdictional and Multi-Discipline Support: Accommodates operations across various jurisdictions and disciplines, ensuring versatility and scalability. - Dual Screen Functionality: Offers single or dual screen setups to enhance user experience and operational efficiency. - Pre-Planned Event Notifications: Provides alerts for scheduled events, aiding in proactive resource management. - Department/Unit Recommendations: Suggests appropriate departments or units for specific incidents, optimizing response strategies. - Automatic Call Guide/Instructions Display: Presents relevant call guides and instructions automatically, supporting informed decision-making. - E-911 Interface: Integrates with E-911 systems to enhance emergency call handling capabilities. Primary Value and User Solutions: Southern Software&#39;s CAD system empowers telecommunicators by providing a structured and efficient method for managing emergency calls and dispatching response units. By integrating with various systems and offering comprehensive reporting tools, it enhances situational awareness, ensures accurate record-keeping, and facilitates prompt, coordinated responses. This leads to improved public safety outcomes, optimized resource utilization, and increased operational transparency across multiple agencies and disciplines.






- [View Southern Software CAD pricing details and edition comparison](https://www.g2.com/products/southern-software-cad/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+16%3A43%3A24+-0500&secure%5Bsession_id%5D=0d145e54-3984-43c2-a421-230f5904cf55&secure%5Btoken%5D=64b2444690ea99635c93135316a59ca0f86f6718848b334bc6ab1b2495bc77a6&format=llm_user)

## Southern Software CAD Features
**Emergency Response**
- Computer Aided Dispatch
- Geospatial Mapping
- Collaborative Response

**Data Management**
- Patient Care Report / Clinical Documentation
- Performance Reporting

**Business Operations**
- Billing
- Employee Management

## Top Southern Software CAD Alternatives
  - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) - 4.5/5.0 (333 reviews)
  - [Aladtec by TCP](https://www.g2.com/products/aladtec-by-tcp/reviews) - 4.5/5.0 (99 reviews)
  - [ImageTrend](https://www.g2.com/products/imagetrend/reviews) - 4.2/5.0 (47 reviews)

