Products

Zammad is the helpdesk software of the future and helps you find structure in the chaos. Connect all your communication channels, easily grant user rights, and receive helpful reporting.

Prestashop Deskoid Helpdesk addon by Knowband integrates a helpdesk ticket system on the Prestashop store.

rapidFOX turns your support inbox into a clean, fast helpdesk — without the enterprise bloat. Connect your mailbox and every email becomes a ticket; replies go back in the same thread. A local AI assistant drafts replies, improves text and summarizes long threads — all on your own server, so customer data never leaves the building. Fully GDPR-compliant, built in Germany. Also inside: Kanban board, master search across everything (even text inside scanned PDFs via OCR), SLA & business hours,

VisionFlow is a powerful unified platform for your whole organisation (or just a team): Helpdesk & Customer Support, IT Service Management (ITSM), Application Lifecycle Management, Project Management, Product Development, CRM and more. It is modular and responsive to your needs and gives you the setup you require.

Vision Helpdesk is the only web-based helpdesk software that allows you to manage support for multiple companies in one place. With single front-end and each company having its own client portal makes it a true satellite helpdesk.

ezeeCRM is a comprehensive Customer Relationship Management (CRM) solution designed to streamline business operations by integrating various functionalities into a single platform. It offers modules such as marketing automation, sales automation, human resource and payroll management, helpdesk support, learning management, document management, asset tracking, preventive maintenance, point of sale, warehouse and inventory management, and production planning. This all-in-one approach enables busin

Workbooks.com delivers an intuitive, fast to implement CRM that empowers small to mid-size organisations.

MetaCaseDesk is an advanced HelpDesk, Ticketing Tool and Case management solution for customers running on-premise Microsoft SharePoint 2013 and SharePoint 2010.

Text is an AI-powered customer service platform that combines live chat, helpdesk ticketing, automation, and AI chatbots in a single cloud-based workspace. It enables teams to manage all customer conversations — across web chat, email, Messenger, WhatsApp, and ecommerce platforms like Shopify — from one unified inbox with complete interaction history. The platform’s context-aware AI engine automates routine inquiries, suggests replies, prioritizes tickets, and triggers workflows based on cust

Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.

Vitel Global Cloud PBX is an AI-powered, cloud-based business phone system designed to enhance communication efficiency for organizations of all sizes. By integrating voice, video, messaging, and analytics into a unified platform, it enables seamless collaboration and improved customer engagement. This solution replaces traditional PBX setups with a scalable and reliable infrastructure, ensuring crystal-clear calls and real-time insights accessible from desktop, web, or mobile devices. Key Feat

Herodesk is the simple helpdesk solution for your everyday customer success heroes. Many small and mid-sized businesses struggle with their customer service. At Herodesk, we’ve created a simple and affordable customer support tool that lets you organize your customer support in one place. With our tool you’ll regain control of your customer support and never miss another customer question, leading to happy and loyal customers.

Hesk is a helpdesk, and customer support. It has features like centralized support system where you can organize, prioritize and track ticket category, ticket urgency and current status.

Blinger.io is the best omni-channel software platform. Get access to the messengers, email and live chat with a single API, interface or integration with helpdesks.

The cloud-based free helpdesk solution that's powerful, insightful and easy to use.

Alcea HelpDesk gives organizations a competitive advantage by facilitating faster response times, increasing productivity, and ensuring that reported issues are being looked after.