--- title: ezeeCRM Reviews meta_title: 'ezeeCRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how ezeeCRM works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 11 scale: '5' date_modified: '2026-09-28' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # ezeeCRM Reviews **Vendor:** BusinessEzee **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 3.6/5.0 **Total Reviews:** 11 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About ezeeCRM ezeeCRM is a comprehensive Customer Relationship Management (CRM) solution designed to streamline business operations by integrating various functionalities into a single platform. It offers modules such as marketing automation, sales automation, human resource and payroll management, helpdesk support, learning management, document management, asset tracking, preventive maintenance, point of sale, warehouse and inventory management, and production planning. This all-in-one approach enables businesses to centralize their operations, automate processes, and gain valuable insights to drive growth and success. Key Features and Functionality: - Marketing Automation: Craft, execute, and analyze marketing campaigns with precision, utilizing tools for audience segmentation, campaign effectiveness measurement, and marketing automation. - Sales Automation (CRM): Manage leads, contacts, customers, deals, quotations, sales orders, and invoices efficiently. Features include email integration, telephony integration, social media integration, and live chat support to enhance sales performance. - Human Resource and Payroll Management (HRMS): Streamline HR processes with tools for talent acquisition automation, employee performance tracking, training and development, leave and attendance management, and HR analytics. - Helpdesk Support: Enhance customer support experiences with ticketing system integration, multi-channel support, service level agreement monitoring, and feedback collection. - Learning Management: Facilitate employee training and development through a centralized learning management system. - Document Management: Organize and manage documents efficiently, ensuring easy access and compliance management. - Asset Tracking and Preventive Maintenance: Track asset lifecycles, schedule maintenance, manage depreciation, and centralize asset-related documentation. - Point of Sale (POS): Facilitate the checkout process, provide real-time tracking of sales, and accept multiple forms of payment, enhancing customer experience. - Warehouse and Inventory Management: Track inventory movement in real-time, automate order fulfillment, optimize warehouse layout, forecast demand patterns, and manage product returns efficiently. - Production Planning: Manage intricate product structures with multi-level Bill of Materials (BOM), visualize components required for each finished good, and track work orders to optimize production flow. Primary Value and Solutions Provided: ezeeCRM empowers businesses to centralize their operations, automate repetitive tasks, and gain actionable insights, leading to improved efficiency and productivity. By integrating various business functions into a single platform, it eliminates the need for multiple disparate systems, reducing complexity and costs. The solution addresses common business challenges such as inefficient workflows, data silos, and manual errors by providing tools for automation, real-time data access, and comprehensive analytics. This holistic approach enables businesses to make informed decisions, enhance customer relationships, and drive sustainable growth. ## ezeeCRM Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **easy-to-use dashboard** of ezeeCRM, facilitating efficient sales tracking and customer management. (1 reviews) - Users appreciate the **ease of use** of ezeeCRM, benefiting from its intuitive dashboard and streamlined sales process. (1 reviews) - Users appreciate the **easy customization** of ezeeCRM, allowing tailored sales pipelines and streamlined management of leads. (1 reviews) - Users highlight the **easy implementation** of ezeeCRM, streamlining sales tracking and lead management effectively. (1 reviews) - Users appreciate the **easy lead management** features of ezeeCRM, streamlining sales processes and improving customer engagement. (1 reviews) - Task Management (1 reviews) **What users dislike:** - Users find the **learning curve for advanced settings** challenging, making initial navigation and usage difficult. (1 reviews) ## ezeeCRM Reviews ### 1. Ezee CRM from BusinessEzee is best for Sales and Customer Relationship Management. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 04, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about ezeeCRM?** I personably used for sales, I would suggest some points which I have experience 1. Easy-to-use CRM dashboard with clear sales tracking 2. Helps manage leads, follow-ups, and customer data in one place 3. Improves customer engagement and retention 4. Customizable sales pipeline stages 5. Real-time updates and automated reminders **What do you dislike about ezeeCRM?** UI design can feel basic in some areas and Learning curve for new users on advanced settings **What problems is ezeeCRM solving and how is that benefiting you?** ezeeCRM is solving the challenge of managing leads, follow-ups, and customer interactions efficiently. It helps me stay organized, track every sales opportunity, and respond to clients on time. As a result, my sales productivity has increased, and I’m able to close deals faster with better customer satisfaction. ### 2. The problem of not having a CRM system **Rating:** 2.5/5.0 stars **Reviewed by:** Amalia P. | Corporate Accountant, Automotive, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 24, 2024 **What do you like best about ezeeCRM?** It is difficult to use. It complicates the management of my customer relationships. The non customizable dashboards and reports are not giving me insights, at a glance. The hectic integration with apps and platforms is a disadvantage. **What do you dislike about ezeeCRM?** With ezeeCRM I feel it is difficult to simplify my sales process and provide customer service. It's needs to be lifesaver for any business owner or salesperson. One thing I dislike about ezeeCRM is its lack of customization options, which limits its adaptability to business needs. **What problems is ezeeCRM solving and how is that benefiting you?** The user interface feels somewhat outdated compared to CRM platforms. Is not as intuitive. This affects productivity. Makes it harder for new users to get up to speed quickly. I wish their customer support would be more responsive and proactive, in solving user concerns. ### 3. A Difficult, to Use the tool for Customer Relationship Management **Rating:** 0.0/5.0 stars **Reviewed by:** Wayne H. | Personnel Administrator, Environmental Services, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 06, 2024 **What do you like best about ezeeCRM?** It has completely conserved the way I handle marketing campaigns and keep monitoring their success. The system is not flexible making it difficult to manage my data. **What do you dislike about ezeeCRM?** It is difficult to use when it comes to visualizing my sales process. There are slowdowns when dealing with datasets or difficult queries. ezeeCRM does provide poor features that centralize customer data and automate processes there are downsides. **What problems is ezeeCRM solving and how is that benefiting you?** The customization options are somewhat limited which makes it difficult to tailor the CRM according to business needs. They lack in depth analysis and advanced features. This is a drawback for businesses that require insights for decision making purposes. ### 4. Efficient and User-Friendly CRM Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Chetan S. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 05, 2023 **What do you like best about ezeeCRM?** I appreciate ezeeCRM's user-friendly interface, which makes it easy for our team to navigate and use the system effectively. The software is highly customizable, allowing us to tailor it to our specific needs without requiring extensive IT support. The reporting and analytics features are robust, providing valuable insights into our customer data. Additionally, the integration options with other software and platforms have greatly improved our workflow efficiency. **What do you dislike about ezeeCRM?** While ezeeCRM offers great features, there are some areas for improvement. One noticeable drawback is the occasional slowdown when working with large datasets or complex queries. We've also encountered a few glitches and bugs in the system, which can disrupt our daily operations. The customer support response time could be faster, as some critical issues have taken longer to resolve than expected. It would be beneficial if they could offer more comprehensive training resources to help users maximize the software's potential. Overall, ezeeCRM is a valuable tool for managing customer relationships, but there is room for improvement in terms of performance and support! **What problems is ezeeCRM solving and how is that benefiting you?** Data Centralization: Centralizing customer data for improved organization and accessibility. Enhanced Communication: Facilitating better team communication and reducing miscommunication. Sales and Marketing Automation: Increasing conversion rates and revenue through lead tracking and targeted campaigns. Customer Insights: Providing valuable data for data-driven decision-making. Efficiency and Productivity: Streamlining tasks and processes for higher team productivity. Integration Capabilities: Seamlessly integrating with other software and platforms. Customer Satisfaction: Improving customer service, leading to higher satisfaction and loyalty. ### 5. Streamline Your Marketing Success with EzeeCRM: A Must-Have Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Michael N. | Marketing Consultant, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 04, 2023 **What do you like best about ezeeCRM?** I absolutely love how EzeeCRM simplifies and automates my marketing campaigns. It takes the hassle out of managing customer relationships and makes it a breeze to track the effectiveness of my marketing efforts. With EzeeCRM, I can focus more on connecting with my customers and growing my business, rather than getting bogged down by manual tasks. It's a game-changer! **What do you dislike about ezeeCRM?** In a nutshell, the learning curve could be smoother, and occasional glitches need addressing. Nonetheless, EzeeCRM remains a powerful tool for automating marketing campaigns and tracking their success. **What problems is ezeeCRM solving and how is that benefiting you?** EzeeCRM solves the problem of manual and time-consuming management of customer relationships and marketing campaigns. By automating these processes, it saves me valuable time and effort. I can streamline my marketing efforts, track their effectiveness, and make data-driven decisions. With EzeeCRM, I can focus more on building relationships with customers and growing my business, ultimately leading to improved efficiency, better customer engagement, and increased success. ### 6. Customized CRM for Each Business **Rating:** 4.5/5.0 stars **Reviewed by:** Kamal M. | Head Fleet Operations, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 06, 2023 **What do you like best about ezeeCRM?** I have used the ezeeCRm for over one & half years and found it to be user-friendly & productive. Its dashboard can be customized to suit the business requirement with minimal investment **What do you dislike about ezeeCRM?** Not really, but I want customer support to be proactively inform the client about an extent of possibility with ezeeCRM integration for any organization. **What problems is ezeeCRM solving and how is that benefiting you?** We were a mid-size organization with over 150+ employees but growing and looking for the best CRM solution to automate the sales process with mobile friendly application & features. EzeeCRM was precisely the solution we were looking for, it gave us the freedom to customize it as per the business demand with minimum inputs which saved lot of time for team to focus on other processes. ### 7. Easy to use interface. Minamalistic **Rating:** 4.0/5.0 stars **Reviewed by:** Pankaj S. | Founder / CEO, Computer Software, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 07, 2023 **What do you like best about ezeeCRM?** -Easy to find buttons -Only required fields -Minimum Confusion **What do you dislike about ezeeCRM?** -Pipeline more visualised -More features in drag and drop **What problems is ezeeCRM solving and how is that benefiting you?** -Lead Management -Opportunity Management -Follow up Reminders ### 8. Ezeecrm - A gamechanger **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 09, 2023 **What do you like best about ezeeCRM?** Helps in managing pipelines and communicating with the clients. It is cloud based. The pricing is pretty decent which helps even small businesses and freelancers to afford it. **What do you dislike about ezeeCRM?** It doesn't support two-factor authentication. It doesn't have integration with Google Maps. The User Interface can be made better. Frequency of new updates can be improved. **What problems is ezeeCRM solving and how is that benefiting you?** Provides API solutions. Budget friendly. Helps in file transfer and file sharing. We are currently using it for sales and marketing. It has significantly increased productivity. ### 9. getting flexible CRM **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 02, 2023 **What do you like best about ezeeCRM?** as you can see from the title what I'm looking for in any CRM is flexibility and to get my data easily, fast, and effectively that's why I highly recommend ezeeCRM and also it's affordable **What do you dislike about ezeeCRM?** although it's flexible and great i don't like the mobile App at all that's why i have to use it always from my PC also the customization is not that great.for me customization matters the most, but flexibility wins **What problems is ezeeCRM solving and how is that benefiting you?** i'm working in a real estate company we do wholesaling so we deal with lots of properties so getting them fast and in order is very critical in our business and that what ezeeCRM does ### 10. simplest CRM amongst all **Rating:** 4.5/5.0 stars **Reviewed by:** Nilam T. | developer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 06, 2023 **What do you like best about ezeeCRM?** this one is easy to understand and use. With this able to work anywhere. **What do you dislike about ezeeCRM?** it is mainly used for small scale business. **What problems is ezeeCRM solving and how is that benefiting you?** easy CRM has extensive reporting for better processing ### 11. Useful, not overly customisable. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 06, 2023 **What do you like best about ezeeCRM?** Organisation of business data and fields. **What do you dislike about ezeeCRM?** There isn't enough customisability. It should be more catered to specific use cases. **What problems is ezeeCRM solving and how is that benefiting you?** Stakeholder information and process management. - [View ezeeCRM pricing details and edition comparison](https://www.g2.com/products/ezeecrm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+19%3A38%3A07+-0500&secure%5Bsession_id%5D=4569688c-2ac8-4897-a5aa-7d7d8b3a06e3&secure%5Btoken%5D=9ead1dab737be38fe5915a7276216ad848ea51ca18e46c2c92f10c9b9b5ad949&format=llm_user) ## ezeeCRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top ezeeCRM Alternatives - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,200 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (26,132 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,263 reviews)