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ezeeCRM Reviews & Product Details

ezeeCRM is a comprehensive Customer Relationship Management (CRM) solution designed to streamline business operations by integrating various functionalities into a single platform. It offers modules such as marketing automation, sales automation, human resource and payroll management, helpdesk support, learning management, document management, asset tracking, preventive maintenance, point of sale, warehouse and inventory management, and production planning. This all-in-one approach enables businesses to centralize their operations, automate processes, and gain valuable insights to drive growth and success. Key Features and Functionality: - Marketing Automation: Craft, execute, and analyze marketing campaigns with precision, utilizing tools for audience segmentation, campaign effectiveness measurement, and marketing automation. - Sales Automation (CRM): Manage leads, contacts, customers, deals, quotations, sales orders, and invoices efficiently. Features include email integration, telephony integration, social media integration, and live chat support to enhance sales performance. - Human Resource and Payroll Management (HRMS): Streamline HR processes with tools for talent acquisition automation, employee performance tracking, training and development, leave and attendance management, and HR analytics. - Helpdesk Support: Enhance customer support experiences with ticketing system integration, multi-channel support, service level agreement monitoring, and feedback collection. - Learning Management: Facilitate employee training and development through a centralized learning management system. - Document Management: Organize and manage documents efficiently, ensuring easy access and compliance management. - Asset Tracking and Preventive Maintenance: Track asset lifecycles, schedule maintenance, manage depreciation, and centralize asset-related documentation. - Point of Sale (POS): Facilitate the checkout process, provide real-time tracking of sales, and accept multiple forms of payment, enhancing customer experience. - Warehouse and Inventory Management: Track inventory movement in real-time, automate order fulfillment, optimize warehouse layout, forecast demand patterns, and manage product returns efficiently. - Production Planning: Manage intricate product structures with multi-level Bill of Materials (BOM), visualize components required for each finished good, and track work orders to optimize production flow. Primary Value and Solutions Provided: ezeeCRM empowers businesses to centralize their operations, automate repetitive tasks, and gain actionable insights, leading to improved efficiency and productivity. By integrating various business functions into a single platform, it eliminates the need for multiple disparate systems, reducing complexity and costs. The solution addresses common business challenges such as inefficient workflows, data silos, and manual errors by providing tools for automation, real-time data access, and comprehensive analytics. This holistic approach enables businesses to make informed decisions, enhance customer relationships, and drive sustainable growth.

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BusinessEzee

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ezeeCRM Community

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Technobase IT Solutions (IT Software Development Company, with best software services.)

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ezeeCRM Integrations

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Integration information sourced from real user reviews.

ezeeCRM Media

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Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/4/2025

"Ezee CRM from BusinessEzee is best for Sales and Customer Relationship Management."

5/5

What do you like best about ezeeCRM?

I personably used for sales, I would suggest some points which I have experience

1. Easy-to-use CRM dashboard with clear sales tracking

2. Helps manage leads, follow-ups, and customer data in one place

3. Improves customer engagement and retention

4. Customizable sales pipeline stages

5. Real-time updates and automated reminders Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

UI design can feel basic in some areas and Learning curve for new users on advanced settings Review collected by and hosted on G2.com.

What problems is ezeeCRM solving and how is that benefiting you?

ezeeCRM is solving the challenge of managing leads, follow-ups, and customer interactions efficiently. It helps me stay organized, track every sales opportunity, and respond to clients on time. As a result, my sales productivity has increased, and I’m able to close deals faster with better customer satisfaction. Review collected by and hosted on G2.com.

Amalia P.

Corporate Accountant

Automotive

Small-Business (50 or fewer emp.)

1/24/2024

"The problem of not having a CRM system"

2.5/5

What do you like best about ezeeCRM?

It is difficult to use. It complicates the management of my customer relationships. The non customizable dashboards and reports are not giving me insights, at a glance. The hectic integration with apps and platforms is a disadvantage. Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

With ezeeCRM I feel it is difficult to simplify my sales process and provide customer service. It's needs to be lifesaver for any business owner or salesperson. One thing I dislike about ezeeCRM is its lack of customization options, which limits its adaptability to business needs. Review collected by and hosted on G2.com.

Wayne H.

Personnel Administrator

Environmental Services

Mid-Market (51-1000 emp.)

1/6/2024

"A Difficult, to Use the tool for Customer Relationship Management"

0/5

What do you like best about ezeeCRM?

It has completely conserved the way I handle marketing campaigns and keep monitoring their success. The system is not flexible making it difficult to manage my data. Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

It is difficult to use when it comes to visualizing my sales process. There are slowdowns when dealing with datasets or difficult queries. ezeeCRM does provide poor features that centralize customer data and automate processes there are downsides. Review collected by and hosted on G2.com.

Chetan S.

Small-Business (50 or fewer emp.)

9/5/2023

"Efficient and User-Friendly CRM Solution"

5/5

What do you like best about ezeeCRM?

I appreciate ezeeCRM's user-friendly interface, which makes it easy for our team to navigate and use the system effectively. The software is highly customizable, allowing us to tailor it to our specific needs without requiring extensive IT support. The reporting and analytics features are robust, providing valuable insights into our customer data. Additionally, the integration options with other software and platforms have greatly improved our workflow efficiency. Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

While ezeeCRM offers great features, there are some areas for improvement. One noticeable drawback is the occasional slowdown when working with large datasets or complex queries. We've also encountered a few glitches and bugs in the system, which can disrupt our daily operations. The customer support response time could be faster, as some critical issues have taken longer to resolve than expected. It would be beneficial if they could offer more comprehensive training resources to help users maximize the software's potential.

Overall, ezeeCRM is a valuable tool for managing customer relationships, but there is room for improvement in terms of performance and support! Review collected by and hosted on G2.com.

What problems is ezeeCRM solving and how is that benefiting you?

Data Centralization: Centralizing customer data for improved organization and accessibility.

Enhanced Communication: Facilitating better team communication and reducing miscommunication.

Sales and Marketing Automation: Increasing conversion rates and revenue through lead tracking and targeted campaigns.

Customer Insights: Providing valuable data for data-driven decision-making.

Efficiency and Productivity: Streamlining tasks and processes for higher team productivity.

Integration Capabilities: Seamlessly integrating with other software and platforms.

Customer Satisfaction: Improving customer service, leading to higher satisfaction and loyalty. Review collected by and hosted on G2.com.

Michael N.

Marketing Consultant

Small-Business (50 or fewer emp.)

6/4/2023

"Streamline Your Marketing Success with EzeeCRM: A Must-Have Tool"

3.5/5

What do you like best about ezeeCRM?

I absolutely love how EzeeCRM simplifies and automates my marketing campaigns. It takes the hassle out of managing customer relationships and makes it a breeze to track the effectiveness of my marketing efforts. With EzeeCRM, I can focus more on connecting with my customers and growing my business, rather than getting bogged down by manual tasks. It's a game-changer! Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

In a nutshell, the learning curve could be smoother, and occasional glitches need addressing. Nonetheless, EzeeCRM remains a powerful tool for automating marketing campaigns and tracking their success. Review collected by and hosted on G2.com.

What problems is ezeeCRM solving and how is that benefiting you?

EzeeCRM solves the problem of manual and time-consuming management of customer relationships and marketing campaigns. By automating these processes, it saves me valuable time and effort. I can streamline my marketing efforts, track their effectiveness, and make data-driven decisions. With EzeeCRM, I can focus more on building relationships with customers and growing my business, ultimately leading to improved efficiency, better customer engagement, and increased success. Review collected by and hosted on G2.com.

Kamal M.

Head Fleet Operations

Mid-Market (51-1000 emp.)

6/6/2023

"Customized CRM for Each Business"

4.5/5

What do you like best about ezeeCRM?

I have used the ezeeCRm for over one & half years and found it to be user-friendly & productive. Its dashboard can be customized to suit the business requirement with minimal investment Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

Not really, but I want customer support to be proactivly inform the client about an extent of possibility with ezeeCRM integration for any organization. Review collected by and hosted on G2.com.

What problems is ezeeCRM solving and how is that benefiting you?

We were a mid-size organization with over 150+ employees but growing and looking for the best CRM solution to automate the sales process with mobile friendly application & features. EzeeCRM was precisely the solution we were looking for, it gave us the freedom to customize it as per the business demand with minimum inputs which saved lot of time for team to focus on other processes. Review collected by and hosted on G2.com.

Pankaj S.

Founder / CEO

Computer Software

Small-Business (50 or fewer emp.)

9/7/2023

"Easy to use interface. Minamalistic"

4/5

What do you like best about ezeeCRM?

-Easy to find buttons

-Only required fields

-Minimum Confusion Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

-Pipeline more visualised

-More features in drag and drop Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

9/9/2023

"Ezeecrm - A gamechanger"

4.5/5

What do you like best about ezeeCRM?

Helps in managing pipelines and communicating with the clients. It is cloud based .The pricing is pretty decent which helps even small bussinesses and freelancers to afford it. Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

It doesn't support two factor authentication. It doesn't have integration with Google Maps.

The User Interface can be made better. Frequency of new updates can be improved. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

6/2/2023

"getting flexible CRM"

3.5/5

What do you like best about ezeeCRM?

as you can see from the title what I'm looking for in any CRM is flexibility and to get my data easily, fast, and effectively that's why I highly recommend ezeeCRM and also it's affordable Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

although it's flexible and great i don't like the mobile App at all that's why i have to use it always from my PC also the customization is not that great.for me customization matters the most, but flexibility wins Review collected by and hosted on G2.com.