ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower custo
Klient helps companies transform service delivery and client success with our next-generation Professional Services Automation (PSA) solution built 100% native on the industry's leading cloud platform from Salesforce. Krow provides a complete PSA solution by combining project management tools with resource planning, time & expense, time-off management, billing, social collaboration, document sharing, and analytics delivering a 10x faster deployment than traditional PSA solutions.
ServiceNow IT Asset Management (ITAM) is a comprehensive solution designed to manage the entire lifecycle of an organization's IT assets, including hardware, software, and cloud resources. By centralizing asset data and automating workflows, ITAM enhances visibility, ensures compliance, and optimizes costs, enabling organizations to effectively track, manage, and utilize their IT investments. Key Features and Functionality: - Hardware Asset Management (HAM): Oversees the complete lifecycle of
The Infor Professional Services Automation Suite (Infor PSA) is an end-to-end professional services suite and a flexible project portfolio management solution for managing tasks and resources required for client projects.
Near (Hire with Near) offers a 360 hiring solution for growing companies looking to scale their organizations with excellent, pre-vetted talent from LatAm. With Near, fast-growing startups, middle-market businesses, and larger enterprises can interview talent for free. Near's platform gives access to the top 1%, English-speaking talent in Latin America for roles in finance, accounting, marketing, sales, software engineering, ops, product, design, and more. Hire for full-time, part-time, or hourl
HaloPSA is a comprehensive, cloud-based Professional Services Automation (PSA) software tailored for Managed Service Providers (MSPs) and IT service providers. It integrates essential business functions such as service desk management, project planning, billing, and customer relationship management into a unified platform. This consolidation streamlines operations, enhances productivity, and improves service delivery, making it an ideal solution for service-oriented businesses. Key Features and
BMC Helix IT Service Management (ITSM) is a suite of tools with integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations. Business Challenge Traditional ITSM processes often involve manual tasks that consume valuable time and resources. Examples include a reliance on email communications to submit or manage service requests, the tracking of projects through spreadsheets, and cumbersome development cycles f
Mobile data collection application for smartphones and tablets. Instantly connects data to back office or cloud services, as well as emails custom form PDFs to stakeholders and customers.
Wrike is the most versatile and secure collaborative work management platform. It is easy to use yet powerful and flexible enough to meet the unique business needs companies of all sizes and industries. Create a smooth, user-friendly workflow that links strategy to execution daily in a down-to-earth and accessible way. Additionally, Wrike is a truly global solution with full best in class support in 15+ languages across 130+ countries.
keka is a Modern HR and Payroll software for small and medium sized businesses that manage employee engagement, it has time tracking, attendance management, and leave management system.
Naverisk is an excellent solution for MSPs and IT professionals looking for the core features needed in remote monitoring software. Wrapped in a all-in-one solution, Naverisk provides tools for device and network monitoring, alerting, auditing, patching, reporting, ticketing, workflow, automation, scripting, and much more.
Thoropass is an all-in-one compliance automation platform that streamlines the entire compliance and audit process by integrating advanced technology with expert guidance. Designed to eliminate the complexities associated with traditional compliance methods, Thoropass offers a seamless solution for achieving and maintaining certifications such as SOC 2, ISO 27001, HITRUST, PCI DSS, and HIPAA. By automating evidence collection, policy creation, and continuous monitoring, Thoropass significantly r
OnBase helps you improve customer service, reduce operating costs and minimize risk. It does this by providing you with instant access to all your data, documents and business processes from wherever you are, whatever device you are using or application you are working in.
PSOhub is an all-in-one project management software designed to enhance operational and financial performance for professional services organizations. By integrating project management, time tracking, invoicing, and resource management into a single platform, PSOhub eliminates the need for multiple stand-alone tools, streamlining workflows and improving efficiency. Its user-friendly interface and AI-powered features empower teams to manage projects effectively, ensuring timely delivery and budge
Dubsado is a comprehensive business management platform designed to streamline and automate the daily operations of service-based businesses. It offers a suite of tools that assist entrepreneurs, freelancers, and small businesses in managing clients, projects, and finances efficiently. By integrating various administrative tasks into a single platform, Dubsado enables users to focus more on their core services and less on time-consuming administrative duties. Key Features and Functionality: -
Cloud Coach is a multi tiered Project Management solution built on the Salesforce Platform. The entry level Milestones tier is great for small businesses looking for a user friendly cost effective tool, while the Enterprise and Ultimate tiers provide high value to companies looking to implement best practice processes across their organizations.
HAProxy is an open-source software load balancer and reverse proxy for TCP, QUIC, and HTTP-based applications. It provides high availability, load balancing, and best-in-class SSL processing. HAProxy One is an application delivery and security platform that combines the HAProxy core with enterprise-grade security layers, management and orchestration, cloud-native integration, and more. Platform components: HAProxy Enterprise: a flexible data plane layer for TCP, UDP, QUIC, and HTTP-base