Callbox is Full Collaboration and Contact Center solution perfect for companies of any size from any market that want to reduce costs and increase the productivity of their employees. It includes Chat, Calling, Meeting, Omnichannel and CallCenter with third-party integration APIs and natively integrated with Microsoft Teams and Google Workspace. It is the most complete and cost-effective on the market, with hundreds of features including: Full Collaboration (Calling, Chat and Meeting) Omnicha
Automate your quality assurance and go from evaluating 3% to 100% of caller interactions. Our Assure call center quality assurance platform enables consistent QA reviews for meaningful feedback loops using responsible AI at every step of the way.
With a legacy rooted in two decades of telecom consulting and services expertise, PineVox emerges as a visionary leader in the industry. Our profound knowledge and experience have allowed us to guide numerous organisations of all sizes toward enhanced telecommunication solutions. Throughout the years, we have diligently cultivated and perfected the branches and leaves of our next-generation telecom technology, ensuring it stand tall in all conditions. Whether it's Voice over Internet Protocol (
The aim of the compleet suite is to identify staff shortages or additional requirements in real time, find suitable temporary staff candidates, hire them in a legally compliant manner and plan shifts more efficiently. The compleet suite combines expert web solutions for workforce management (internal staff, temporary workers and freelancers in one solution), vendor management and recruiting in one data cycle. With compleet, you always know when, where and on which project which employees are cur
MiiTel offers an IP-phone powered by Revenue Intelligence Platform. MiiTel analyzes & visualizes sales calls and call centers to optimize sales and CS operations. MiiTel rethinks the way people communicate in business - offering cloud-based software/storage that realizes timely and precise business decision-making. Recognized collectively by Forbes, Sequoia, and Meritech Capital as one of the TOP 50 AI Companies in the World alongside brands such as AWS, ChatGPT, and Nvidia, and the only
SuccessLink Outsourcing offers a suite Business Process Outsourcing solutions. We offer a mix of front office and back office solutions that can help your business cut costs and grow.
Send Intercom Ratings to Slack Instantly Don't wait days or weeks to address negative customer satisfaction ratings. Follow up with unhappy customers immediately and build a culture of feedback with SupportMan. Connect it with Slack and Intercom.
Welcome to Supplicity, where support is made simple and effective. We’re here to help SaaS companies deliver top-notch customer support that boosts satisfaction and fuels growth. Our customized solutions fit right into your business, making sure your customers get the care they deserve. At Supplicity, we’re all about building strong, lasting partnerships that help your business stand out. What sets us apart is our deep understanding of the SaaS world and our commitment to staying flexible. We’r
The APEX Contact Centre Platform (APEX CCP) is an all-in-one communication solution designed for efficient multi-channel customer engagement. Its features include omnichannel support (calls, emails, SMS, WhatsApp, webchat), robust data dashboards for agents and managers, seamless CRM integrations and AI-driven automation for managing repetitive tasks. APEX also prioritises data-driven insights, regulatory compliance, and customisation options, offering flexible, no-contract pricing with UK-b
Generative Voice AI that automates phone calls for contact centers and BPOs
LOOKING FOR A CALL CENTER ? Our experts will find it! Outsourcing Solutions is an advisory firm that helps companies find the matching call center/BPO partner for the European market, including Nearshore and Offshore locations
Corporate Care: Comprehensive Business Solutions for a Digital World Corporate Care is a globally recognized provider of Business Process Outsourcing (BPO), IT Back Office Support, Call Center Support, Web Development, and Digital Marketing services. We are committed to delivering customized, high-quality solutions that drive efficiency, growth, and success for businesses worldwide. Our Core Services Business Process Outsourcing (BPO): We streamline operations through efficient customer suppo
Arbinger exists to help organizations harness the power of their people to unlock peak performance by building winning cultures.
Provider of world class customer service!
Azanzi TPRM is a Third-Party Risk Management platform that our customers use to manage cyber security and ESG compliance in the supply chain
FrontStage offers a broad and innovative range of Omni-channel contact centre functionalities, including a unified Omni-channel routing and intelligent queuing algorithm, predictive diallers, built-in contact and case management, quality management, co-browsing, native call and screen recording, and an API for integration with third-party applications. The FrontStage CTI-interop solution also works seamlessly with the most popular enterprise communication call servers and PBXs available on the m