SummitNext Technologies

1 review

We are a Malaysia-based “Business Process Management (BPM)” company providing multi-lingual customer service and tele sales support to customers globally. Our differentiation is that our customer can start with an operation size of as small as 1 yet expect service levels at par with what large BPO/BPM companies provide to large customers. We also provide a variety of consulting services to fulfil our clients strategic and operational needs. We specialise in providing cost-effective solutions, especially to small / mid-size organisations.

Summitnext

0 reviews

Welcome to SummitNext, where we empower visionary leaders with cost-effective global team solutions to get to their next Summit - faster. Access top talent, streamlined operations, and exceptional service standards through your remote teams in India, the Philippines, or Malaysia – tightly integrated with you, locally managed by us, enabled by a spirit of true partnership and powered by our deep experience in this area. We are a BPO company founded in 2020 by leaders with several decades of experience in remote / offshore service delivery, with the firm belief  that companies of any size can enjoy the benefits of a global operating model. Whether you seek a remote team of one or a hundred, we stand ready to set a new standard with bespoke solutions tailored to your precise requirements and ambitions. Hallmarks of our approach are:  - Understanding customer requirements and rapidly scaling to needs  - Accelerated training and onboarding focused on domain knowledge, process knowledge, and quality control  - Strong workforce management, SLA-based delivery management and continuous improvement  - Technical proficiency in data analysis and new developments such as Gen AI  - Building and developing teams of honest, energetic, and dependable people who love SummitNext and want to excel in customer success.