ViralDM is Instagram auto DM and comment-to-DM automation software for businesses, brands and creators in India. When someone comments a keyword on a post or reel, replies to a story or sends a DM, ViralDM replies automatically through the Instagram API provided by Meta, in the customer's own language (English, Hinglish and 9 Indian languages), with links, buttons, product cards or a UPI payment link. Businesses use it to capture leads, sell products and take bookings from Instagram without replying by hand.
AUTOMATION: comment-to-DM on posts and reels, story reply and story mention replies, DM keyword replies, live comment replies, any-comment triggers, follow-to-unlock replies, tap-to-get-it buttons, link buttons, product cards, multi-step flows and sequences, broadcasts, and public comment replies.
AI: AI replies trained on your own FAQs and prices (AI Brain), automatic language detection, AI comment replies, an inbox copilot that drafts replies, and Audience Pulse to see questions, buying intent and complaints.
SELL AND COLLECT PAYMENTS: UPI payment links inside the DM with payment screenshot verification, a store with UPI and Razorpay checkout, digital products with PDF stamping, paid questions (Priority DMs), memberships, coupons and bookings with calendar sync.
LEADS AND CRM: lead capture of email and phone inside the DM, subscriber tags and segments, a pipeline, and connectors for Google Sheets, Slack, Telegram, Calendly, Shopify and webhooks.
GROW: post scheduling to Instagram, Facebook Pages, LinkedIn, Telegram, Pinterest and YouTube, giveaways, referral (Friend Loops) campaigns, a link-in-bio page, a media kit, Google review requests, Comment Shield to hide spam and abusive comments, and a safety mode for posts that go viral.
TEAMS AND DEVELOPERS: shared team inbox with roles, agency and client accounts, analytics, a REST API, an n8n node and an MCP server so Claude, ChatGPT and Cursor can run your Instagram inbox.
COMING SOON: WhatsApp Business automation (Meta has approved our WhatsApp Business messaging permissions), automatic AI replies to your Google Business Profile reviews, the Android app back on Google Play, and an iPhone app.
Free plan available; paid plans start at Rs 499 per month.