ViralDM Reviews & Product Details

ViralDM is Instagram auto DM and comment-to-DM automation software for businesses, brands and creators in India. When someone comments a keyword on a post or reel, replies to a story or sends a DM, ViralDM replies automatically through the Instagram API provided by Meta, in the customer's own language (English, Hinglish and 9 Indian languages), with links, buttons, product cards or a UPI payment link. Businesses use it to capture leads, sell products and take bookings from Instagram without replying by hand. People also search for it as ViralDM AutoDM or Viral DM. AUTOMATION: comment-to-DM on posts and reels (one post, all posts or your next post), story reply and story mention replies, DM keyword replies, live comment replies, any-comment triggers, caption-code triggers, voice-note replies (voice notes are transcribed and matched), follow-to-unlock replies, DM Lead Gate (ask for email or WhatsApp number before the link), tap-to-get-it buttons, link buttons, product cards, DM links with ref tracking, open-in-app links, a visual Flow Builder, multi-step flows and sequences, scheduled DMs, broadcasts, public comment replies and Comment Rewind for people who commented before the automation existed. Template gallery, a 3-step setup wizard and niche starter packs set it all up in one click. Smart Reply variations and rate-aware sending keep accounts safe. AI: AI replies trained on your own FAQs and prices (AI Brain), automatic language detection, ready-made AI agent templates (coaches, course creators, salons, restaurants, real estate), AI comment replies, an inbox copilot that drafts replies, an AI Sales Closer for objections, lead scoring from 0 to 100, AI phone calls for leads who ask to talk (transcript and summary included), AI Studio for captions, a hooks and trends generator, Reel Lab hook score, an AI profile audit with one-click fixes, and Audience Pulse to see questions, buying intent and complaints, with negative-comment alerts. SELL AND COLLECT PAYMENTS: UPI payment links inside the DM with payment screenshot verification, a store with UPI and Razorpay checkout, a link-in-bio page that works as a mini website, digital products with PDF stamping, paid questions (Priority DMs), memberships with auto-debit and Telegram access control, coupons, Spin-to-Win, bookings with calendar sync, forms, surveys, quizzes and funnels, "Ye Wala?" visual search (a follower sends a photo and gets the matching product), Shopify order status and stock answers in the DM, WhatsApp Bridge to hand a chat to your WhatsApp number, buyer groups with reorder reminders, and one revenue number across every channel with per-automation attribution. LEADS AND CRM: lead capture of email and phone inside the DM, subscriber tags and segments, cross-channel contacts, a pipeline board from lead to repeat customer, and connectors for Google Sheets, Slack, Discord, Telegram, Calendly, Shopify, Razorpay, Mailchimp, ConvertKit, Notion, Airtable, Google Calendar and webhooks. GROW: post scheduling to Instagram (posts, reels, stories and carousels), Facebook Pages, LinkedIn, Telegram, Pinterest and YouTube, a content calendar and best time to post, A/B tests, giveaways, referral (Friend Loops) campaigns, Creator Circle (creators cross-promote inside freebie DMs), a media kit with rate card, brand-deal tracking and sponsor reports, your own product affiliate programme, Google review requests, Comment Shield to hide spam and abusive comments, and a safety mode for posts that go viral. TEAMS, AGENCIES AND DEVELOPERS: shared team inbox with roles, agency and client accounts, white-label dashboard with your own domain, client logins and approvals, monthly white-label PDF reports, Snapshots to clone a full setup to a new client, analytics, a REST API, webhooks, an n8n node and an MCP server with 58 tools so Claude, ChatGPT and Cursor can run your Instagram inbox. COMING SOON: WhatsApp Business automation (Meta has approved our WhatsApp Business messaging permissions), human-agent replies beyond the 24-hour window, automatic AI replies to your Google Business Profile reviews, the Android app back on Google Play, and an iPhone app. PRICING: Free plan forever (1 account, unlimited DMs, 1 automation, all 9 languages). Starter Rs 499, Growth Rs 1,499, Agency Rs 4,999 and Agency Pro Rs 12,999 per month. The first 30 days of Starter are free with no card, yearly billing gives 2 months free, and every monthly plan has a 7-day refund.