Products

Goldfish is a cloud telecoms and contact centre management software.

Insight IVR application generator mode, lets users create their own call flows based on their own requirements.

Xpress Suite Telecom is the premier Web-based application that delivers your telecom bills electronically that enables customers to process their telecom bills faster while saving on their annual telecom spend. Xpress Suite Telecom consolidates the bills from all your vendor accounts into one place, and presents them in a familiar, easy-to-use format.

Orbox is a fully customizable IP-PBX, a smart and low-cost solution, designed for any type of company. This solution was developed to increase productivity and reduce costs associated with communications management, operations and maintenance. / Virtual or Physical Appliance / Supports several phone models and multiple operators and its easily integrated to existent centrals.

Liz-10 is a platform that allows you to store in-the-Cloud all-call audios. You can implement Liz-10 independently from other hired platforms. Since it is a 100% in-the-Cloud solution, Liz-10 does not require any hardware investment on your side. The platform has high-availability characteristics, and it allows you to set up different user profiles.

ServiceMob, Inc. is a startup based in Southern Califorina, with a mission to fix the many inefficiencies in how people access and interact with companies when they need customer service.

Our Business Transforms communication and enterprise networks from a legacy environment to VoIP and cloud-based communication

Swarmica is a FaaS tool that seamlessly integrates into existing Zendesk setup, builds up integral Swarmica metrics to show current Support Team Efficiency, and provides leverages to drive necessary steps to improve it. Make your support agents smart and knowledgeable to provide fantastic Support! Swarmica helps to manage the collective knowledge of the team and use it for new hires’ training and onboarding, decreasing the time to proficiency by 50%. You may not worry much about attrition any

OPC Business Support is a comprehensive Business Process Outsourcing (BPO provider offering a diverse array of services designed to enhance operational efficiency and drive business growth. With a focus on leveraging state-of-the-art technologies, OPC delivers tailored solutions to meet the unique needs of each client. Key Features and Functionality: - Software Development: Custom solutions catering to various business requirements, ensuring seamless integration and scalability. - Systems Adm

Text Messaging Maximise your reach with high security and super-fast bulk SMS delivery with instant delivery reports. Dedicated and scalable SMS channels with reliable delivery and adaptive routing for sending text messages to millions of people. Audio Messaging Fonada sends out millions of survey calls, automated reminders and promotional calls every day. Take your brand name to every mobile phone in your target market with multi channel dialling and a dedicated infrastructure. Missed Call Pl

The elephant call management system is a call logging program designed to increase operator efficiency while providing accurate calculation and complete management of all your telephone costs

Dexem provides tools to create, deploy and manage hosted IVR and call routing applications.

Parlance is an auto attendant software that uses natural language processing to enable spoken navigation of a voicemail network. Parlance Operator Assistant helps your operators to handle a high volume of calls & provide a greater level of service for callers.

Edigin Recording Solution offers a complete range of integrated modules consisting of audio recording, agent evaluation and training, screen recording, reporting, and contact management.

IVR Studio is extensible and allows integration with existing websites and custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique business needs.

VRWhereve is a cloud solution that Automatically creates a Chatbot from an existing IVR available in more than 10 channels including Skype, FacebookMessenger, Slack, Telegram, SMS and many others.

PABXSoft is a software provides business managers with the information to improve customer service, raise performance standards, identify fraud, and cut operating costs.

Interactive voice response is a technology that allows humans to interact with a computer-operated phone system through the use of voice and DTMF tones input via a keypad.

Quality Hub is a New Zealand-based software development company specializing in delivering comprehensive quality management systems tailored to organizations of all sizes and industries. Established in 2009, Quality Hub has built a reputation for implementing robust, secure, and user-friendly solutions, particularly within the health sector, where stringent quality control is essential for patient safety. Key Features and Functionality: - Comprehensive Quality Management Systems: Offers a ful

With our commitment to improving the associate experience, EXP+™ Empower leverages award-winning learning and development solutions from Sitel Group® to unlock the power of your people, your greatest asset, to deliver superior CX.