---
title: SmartNova Reviews
meta_title: 'SmartNova Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how SmartNova works for a business like yours.
date_modified: '2026-09-03'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# SmartNova Reviews
**Vendor:** Nova IT  
**Category:** [Contact Center Outsourcing Service Providers](https://www.g2.com/categories/contact-center-outsourcing-services)
## About SmartNova
SmartNova is a vendor-agnostic systems integrator specializing in enterprise customer engagement and contact center solutions. We design the architecture and integrate platforms such as Genesys, Verint, Omilia, and NovaTalks into a unified system built around the client's data, and we support deployment, migration, and ongoing operations. This lets clients manage messengers, web chat, email, and voice from a single agent workspace with automation capabilities. We primarily work with banks, telecom operators, and retail brands that need enterprise-grade reliability, compliance, and scalability beyond what standard cloud solutions offer.






- [View SmartNova pricing details and edition comparison](https://www.g2.com/products/smartnova/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-04+10%3A38%3A06+-0500&secure%5Bsession_id%5D=d6d93411-5e58-4d4f-8a1f-c8bf71a78df1&secure%5Btoken%5D=4a8944775b843e42deff1acc988fe40d2e88b9400b2108af617e02c05787fad1&format=llm_user)


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