Predictive dialler built for faster outbound calling with AI built in. • Auto pacing to match agent availability • Higher connect rates with fewer dropped calls • Live transcription and call summaries • Real time objection prompts and next best actions • Sentiment and intent detection for better control • Smart lead scoring and priority queues • Automated callbacks, voicemail drop, and local presence options • Call recording with compliance controls • AI voice bots for overflow and out of hours
Owlcall is an AI-powered receptionist and call operations platform designed for service-based small and medium businesses. It ensures that every incoming call is answered, understood, and converted into structured, actionable work. When a customer calls, Owlcall answers the phone, understands the request, and gathers key details such as the issue, location, and contact information. The system automatically creates or updates a customer contact, records the call, generates a transcript and summa
Tradesly AI is a hybrid AI platform for home services call centers. AI Whisper Coaching helps CSRs book more jobs in real time. AI Voice Agent handles routine and after-hours calls autonomously. AI handles the routine. Humans handle the revenue.
EOV6 — Call Center Chat Connect EOV6 helps call centers reduce average handling time (AHT) and improve first-call resolution by eliminating one of the most common sources of friction on phone calls: misheard customer details. When names, email addresses, reference numbers, or privacy acknowledgements are difficult to capture verbally, agents can issue a simple six-digit code and direct the caller to a temporary web chat. The agent and caller share the same live session, allowing critical detai
24/7 virtual receptionist for home service businesses. CallFrame answers every call in under 2 seconds — booking appointments directly into your calendar, answering pricing questions, sending SMS confirmations to customers, and alerting you instantly when a high-priority call comes in. 25 features included at one flat price. No contracts, cancel anytime.
Platform28 is an AI-powered cloud contact center platform (CCaaS) built for organizations that demand reliability, security, and responsive support. Since 2001, we've helped 500+ organizations—including state government agencies, healthcare systems, universities, and financial services companies—deliver exceptional customer experiences. Unlike enterprise platforms that treat you like a number, Platform28 provides a dedicated Customer Success Manager to every customer. Our average customer relat
CollaborationRoom.ai is a virtual contact center floor platform for remote and hybrid contact centers, BPOs, and collections teams. It provides continuous video, audio, and screen streaming so supervisors can view multiple agents at once, zoom in on an individual agent, and support performance in real time. Core collaboration features include live call observation, supervisor cam, agent hand raise, private and group chat with automatic PII/PCI redaction, private calling, and remote desktop cont
StarTele Logic offers IT consulting and development services for next generation mobile and enterprise mobility applications. They offer mobile apps, web applications, systems software development, and cloud telephony services to their clients. The company was founded in 2011 and is located in India.
MissedCalls automates missed call recovery, quote and invoice follow-ups, Google reviews, and now — answers your phone 24/7 with an AI receptionist.
DialPhone is an AI-powered business phone system for teams in the US and Canada. It combines cloud voice, business SMS, an AI receptionist, online fax, and a full contact center in one platform — replacing separate VoIP, texting, and call-center tools. Features include AI call transcription and summaries, shared team inboxes, IVR and call routing, 10DLC/TCPA-compliant SMS, HIPAA-ready fax, and CRM integrations (Salesforce, HubSpot, Microsoft Teams). Pricing is transparent and published from $24
Textology is an all-in-one business communication platform that helps organizations streamline customer engagement through SMS, MMS, VoIP calling, AI-powered automation, and team collaboration. Designed for growing businesses, Textology brings customer conversations, business texting, voice communication, follow-ups, and automation into one centralized platform, helping teams respond faster, improve customer experiences, and operate more efficiently. Businesses use Textology to manage customer
Kodavox is an AI-powered customer communication platform that helps businesses answer every call and message and convert more customers — without growing headcount. Its AI Voice Agent answers inbound phone calls 24/7 in a natural voice, handles questions, books appointments and routes calls. On WhatsApp, Kodavox replies to customers instantly and runs broadcast campaigns. A single omnichannel team inbox brings calls, WhatsApp, Instagram, Facebook, SMS and email together, with assignment, rout
Backed by 50 years of communications innovation and 20 years of contact center expertise, Mitel CX delivers a secure, proven platform that enterprises trust to keep every customer interaction clear and connected. Too often, conversations end without action. Mitel CX turns voice and digital interactions into business intelligence, empowering line-of-business leaders to uncover trends, improve outcomes, and drive ROI. When agents have the right tools, service quality follows. Mitel CX gives them
YellGuard develops privacy-first voice awareness software for Windows that helps users become aware of their speaking volume during meetings, calls, gaming and shared workspaces. Using real-time local audio analysis, YellGuard provides discreet feedback without recording conversations or uploading audio, helping create more comfortable communication environments at home and at work.
MiContact Center Enterprise provides large-scale, multi-site organizations with true omnichannel capabilities and deployment flexibility, enabling distributed operations to deliver consistent service across every customer touchpoint. The platform supports up to 30,000 concurrent agents while maintaining the operational controls and integration depth enterprises demand.
Message1 is cloud software built for telephone answering service and secretarial teams — not a generic contact center platform or CRM. Agents manage client records, capture messages during calls, and deliver them via SMS, email, Threema, or the Message1 App in one browser workflow, with no legacy desktop installs for operators. The Message1 App (iOS, Android, PWA at message1.app) lets your clients' staff receive messages on mobile with push notifications, inbox, and availability status — inclu
Introducing Workandhire: The Secure Online Platform Connecting Employers and Service Providers Workandhire is a cutting-edge online freelancer platform designed to seamlessly connect employers with skilled service providers in a secure environment. Our platform offers a range of features that facilitate efficient collaborations and ensure peace of mind for all users. For Freelancers: Freelancers on Workandhire have the opportunity to showcase their expertise by posting their services or products
Pontomais é uma plataforma online de controle de ponto e gestão de jornada de trabalho, projetada para simplificar e automatizar os processos de Recursos Humanos (RH nas empresas. Desde 2015, a Pontomais oferece soluções que permitem o registro de ponto via web, aplicativo móvel, QR Code e reconhecimento facial, proporcionando flexibilidade e segurança tanto para colaboradores quanto para gestores. Com mais de 14 mil clientes, a plataforma atende desde microempresas até grandes corporações, otim
iTech36 LLC is a premier provider of consulting and technology solutions, dedicated to assisting businesses in achieving their objectives through innovative and comprehensive services. With over two decades of industry experience, iTech36 has established itself as a trusted partner across various sectors, offering expertise in IT consulting, application development, cloud services, artificial intelligence, and Oracle solutions. Their commitment to excellence and client satisfaction is evident in
Digital Neighbor is a full-service digital marketing agency based in Tampa, Florida, dedicated to helping businesses enhance their online presence and achieve sustainable growth. Since its inception in 2016, the agency has successfully partnered with over 100 clients across the U.S. and internationally, offering tailored strategies that drive search rankings, generate leads, and create user-friendly websites. With a team of knowledgeable and caring professionals, Digital Neighbor combines expert