# 626Dialler Reviews
**Vendor:** Alveus Co  
**Category:** [Contact Center Software](https://www.g2.com/categories/contact-center)
## About 626Dialler
Predictive dialler built for faster outbound calling with AI built in. • Auto pacing to match agent availability • Higher connect rates with fewer dropped calls • Live transcription and call summaries • Real time objection prompts and next best actions • Sentiment and intent detection for better control • Smart lead scoring and priority queues • Automated callbacks, voicemail drop, and local presence options • Call recording with compliance controls • AI voice bots for overflow and out of hours cover • Clear end of day reporting for managers and agents






- [View 626Dialler pricing details and edition comparison](https://www.g2.com/products/626dialler/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+09%3A58%3A12+-0500&secure%5Bsession_id%5D=0945e07c-49fa-4379-acc2-66d877ce208c&secure%5Btoken%5D=4c07df2580a3d9ee993c5e9be8aa7d8aa6691fd2efc59ed06322fd55e71dd62e&format=llm_user)

## 626Dialler Features
**Channels**
- Voice
- Social
- Web Chat
- Mobile SMS
- Email

**Generative AI**
- AI Text-to-Speech

**Functions**
- Session Routing
- Session Queuing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment

## Top 626Dialler Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,942 reviews)
  - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,531 reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,424 reviews)