# Virtual Receptionist Reviews
**Vendor:** CallFrame  
**Category:** [Contact Center Software](https://www.g2.com/categories/contact-center)
## About Virtual Receptionist
24/7 virtual receptionist for home service businesses. CallFrame answers every call in under 2 seconds — booking appointments directly into your calendar, answering pricing questions, sending SMS confirmations to customers, and alerting you instantly when a high-priority call comes in. 25 features included at one flat price. No contracts, cancel anytime.






- [View Virtual Receptionist pricing details and edition comparison](https://www.g2.com/products/callframe-virtual-receptionist/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+01%3A12%3A14+-0500&secure%5Bsession_id%5D=47de8155-23ec-4757-88c4-ec18be206229&secure%5Btoken%5D=609cdd67837e11a8e5dbf99f183e2e152c8e697c9af18c46d6812755c7751737&format=llm_user)

## Virtual Receptionist Features
**Channels**
- Voice
- Social
- Web Chat
- Mobile SMS
- Email

**Generative AI**
- AI Text-to-Speech

**Functions**
- Session Routing
- Session Queuing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment

## Top Virtual Receptionist Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,931 reviews)
  - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,505 reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,423 reviews)