---
title: Virtual Receptionist Reviews
meta_title: 'Virtual Receptionist Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Virtual Receptionist works for a business like yours.
date_modified: '2026-02-23'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# Virtual Receptionist Reviews
**Vendor:** CallFrame  
**Category:** [Contact Center Software](https://www.g2.com/categories/contact-center)
## About Virtual Receptionist
24/7 virtual receptionist for home service businesses. CallFrame answers every call in under 2 seconds — booking appointments directly into your calendar, answering pricing questions, sending SMS confirmations to customers, and alerting you instantly when a high-priority call comes in. 25 features included at one flat price. No contracts, cancel anytime.






- [View Virtual Receptionist pricing details and edition comparison](https://www.g2.com/products/callframe-virtual-receptionist/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+19%3A30%3A01+-0500&secure%5Bsession_id%5D=e68f2958-e045-4ded-a4b8-49a88f8ecf35&secure%5Btoken%5D=16b5cf1598aa5ae04b325f1aaf18909f069b1e1b689ac583f54dffa475bf8581&format=llm_user)

## Virtual Receptionist Features
**Channels**
- Voice
- Social
- Web Chat
- Mobile SMS
- Email

**Generative AI**
- AI Text-to-Speech

**Functions**
- Session Routing
- Session Queuing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment

## Top Virtual Receptionist Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,967 reviews)
  - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,535 reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,426 reviews)