---
title: Hosted Contact Center Reviews
meta_title: 'Hosted Contact Center Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Hosted Contact Center works for a business like yours.
date_modified: '2026-04-02'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# Hosted Contact Center Reviews
**Vendor:** StarTele Logic  
**Category:** [Contact Center Software](https://www.g2.com/categories/contact-center)
## About Hosted Contact Center
StarTele Logic offers IT consulting and development services for next generation mobile and enterprise mobility applications. They offer mobile apps, web applications, systems software development, and cloud telephony services to their clients. The company was founded in 2011 and is located in India.






- [View Hosted Contact Center pricing details and edition comparison](https://www.g2.com/products/startele-logic-hosted-contact-center/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-17+18%3A44%3A25+-0500&secure%5Bsession_id%5D=7fdb2d72-a669-4b74-9060-f3ab104b26f0&secure%5Btoken%5D=23b2d3acdd65c9a9de7b5e593db6195fcafd2da570fdd1ffc8d99860cbb12d12&format=llm_user)

## Hosted Contact Center Features
**Channels**
- Voice
- Social
- Web Chat
- Mobile SMS
- Email

**Generative AI**
- AI Text-to-Speech

**Functions**
- Session Routing
- Session Queuing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment

## Top Hosted Contact Center Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,971 reviews)
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  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,451 reviews)

